Cross Country Healthcare, Inc.
CROSS COUNTRY HEALTHCARE INC (Form: 10-Q, Received: 11/04/2011 12:14:49)


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
———————
FORM 10-Q
———————
 
þ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
For the Quarterly Period Ended September 30, 2011
 
Or
 
¨ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
 
For the Transition Period From _________ to _________
 
LOGO
———————
CROSS COUNTRY HEALTHCARE, INC.
(Exact name of registrant as specified in its charter)
———————
 
Delaware
0-33169
13-4066229
(State or other jurisdiction of
Incorporation or organization)
Commission
file number
(I.R.S. Employer
Identification Number)
 
6551 Park of Commerce Blvd, N.W.
Boca Raton, Florida 33487
(Address of principal executive offices)(Zip Code)
 
(561) 998-2232
(Registrant’s telephone number, including area code)
 
Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
 
———————
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  þ No  ¨
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  þ  Yes o  No
 
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act:
 
Large accelerated filer  ¨   Accelerated filer  þ
Non-accelerated filer  ¨  (Do not check if a smaller reporting company) Smaller Reporting Company  ¨
 
Indicate by checkmark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ¨ No  þ
 
The registrant had outstanding 31,239,066 shares of Common Stock, par value $0.0001 per share, as of October 31, 2011.
 


 
 
 

 
 
INFORMATION RELATING TO FORWARD-LOOKING STATEMENTS
 
In addition to historical information, this Form 10-Q contains statements relating to our future results (including certain projections and business trends) that are “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the Exchange Act), and are subject to the “safe harbor” created by those sections. Words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates”, “suggests”, “seeks”, “will” and variations of such words and similar expressions are intended to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results and performance to be materially different from any future results or performance expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: our ability to attract and retain qualified nurses, physicians and other healthcare personnel, costs and availability of short-term housing for our travel healthcare professionals, demand for the healthcare services we provide, both nationally and in the regions in which we operate, the functioning of our information systems, the effect of existing or future government regulation and federal and state legislative and enforcement initiatives on our business, our clients’ ability to pay us for our services, our ability to successfully implement our acquisition and development strategies, the effect of liabilities and other claims asserted against us, the effect of competition in the markets we serve, our ability to successfully defend the Company, its subsidiaries, and its officers and directors on the merits of any lawsuit or determine its potential liability, if any, and other factors set forth in Item 1.A. “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2010, as filed and updated in our Quarterly Reports on Form 10-Q and other filings with the Securities and Exchange Commission.
 
Although we believe that these statements are based upon reasonable assumptions, we cannot guarantee future results   and readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s opinions only as of the date of this filing. There can be no assurance that (i) we have correctly measured or identified all of the factors affecting our business or the extent of these factors’ likely impact, (ii) the available information with respect to these factors on which such analysis is based is complete or accurate, (iii) such analysis is correct or (iv) our strategy, which is based in part on this analysis, will be successful. The Company undertakes no obligation to update or revise forward-looking statements.
 
All references to “we”, “us”, “our”, or “Cross Country” in this Quarterly Report on Form 10-Q mean Cross Country Healthcare, Inc., its subsidiaries and affiliates.
 
 
 

 
 
CROSS COUNTRY HEALTHCARE, INC.
 
INDEX
 
FORM 10-Q
 
SEPTEMBER 30, 2011
 
    PAGE
     
1
     
Item 1. 1
     
  Condensed Consolidated Balance Sheets (Unaudited) 1
     
  Condensed Consolidated Statements of Income (Unaudited) 2
     
  Condensed Consolidated Statements of Cash Flows (Unaudited) 3
     
  Notes to Condensed Consolidated Financial Statements (Unaudited) 4
     
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 11
     
Item 3. Quantitative and Qualitative Disclosures About Market Risk 22
     
Item 4. Controls and Procedures 22
     
23
     
Item 1. Legal Proceedings 23
     
Item 1A. Risk Factors 23
     
Item 6.  Exhibits 23
     
Signatures 24
 
 
i

 
 
PART I. – FINANCIAL INFORMATION
 
CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
 
Condensed Consolidated Balance Sheets
 
(Unaudited, amounts in thousands)
 
             
    September 30,    
December 31,
 
   
2011
   
2010
 
Current assets:
           
   Cash and cash equivalents
  $ 14,305     $ 10,957  
   Short-term cash investments
    1,807       1,870  
   Accounts receivable, less allowance for doubtful accounts
               
      of $2,104 in 2011 and $3,501 in 2010
    74,286       64,395  
   Deferred tax assets
    12,188       11,801  
   Income taxes receivable
    -       6,563  
   Prepaid expenses
    7,340       6,530  
   Other current assets
    553       649  
Total current assets
    110,479       102,765  
Property and equipment, net of accumulated depreciation of
               
      $48,338 in 2011 and $43,412 in 2010
    12,635       14,536  
Trademarks, net
    52,068       52,055  
Goodwill, net
    143,410       143,349  
Other identifiable intangible assets, net
    22,023       24,681  
Debt issuance costs, net
    1,419       2,112  
Non-current deferred tax assets
    2,508       2,484  
Other long-term assets
    1,402       1,676  
Total assets
  $ 345,944     $ 343,658  
                 
Current liabilities:
               
   Accounts payable and accrued expenses
  $ 10,728     $ 7,944  
   Accrued employee compensation and benefits
    17,345       14,641  
   Current portion of long-term debt
    11,893       7,957  
   Income taxes payable
    604       -  
   Other current liabilities
    4,163       4,712  
Total current liabilities
    44,733       35,254  
Long-term debt
    34,060       45,556  
Other long-term liabilities
    16,051       16,839  
Total liabilities
    94,844       97,649  
Commitments and contingencies
               
Stockholders' equity:
               
   Common stock
    3       3  
   Additional paid-in capital
    244,925       243,005  
   Accumulated other comprehensive loss
    (2,796 )     (2,401 )
   Retained earnings
    8,968       5,402  
Total stockholders' equity
    251,100       246,009  
Total liabilities and stockholders' equity
  $ 345,944     $ 343,658  
 
 
See accompanying notes to the condensed consolidated financial statements
 
1

 
 
 
Condensed Consolidated Statements of Income
 
(Unaudited, amounts in thousands, except per share data)
 
                         
   
Three Months Ended
   
Nine Months Ended
 
   
September 30,
   
September 30,
 
   
2011
   
2010
   
2011
   
2010
 
                         
Revenue from services
  $ 131,169     $ 115,687     $ 379,257     $ 354,885  
Operating expenses:
                               
   Direct operating expenses
    95,426       83,258       275,929       255,171  
   Selling, general and administrative expenses     29,061       26,630       87,407       81,837  
   Bad debt expense
    146       115       235       115  
   Depreciation
    1,548       1,782       5,193       6,156  
   Amortization
    833       963       2,675       2,887  
Total operating expenses
    127,014       112,748       371,439       346,166  
Income from operations
    4,155       2,939       7,818       8,719  
Other (income) expenses:
                               
   Foreign exchange (gain) loss
    (148 )     57       (125 )     72  
   Interest expense
    730       1,173       2,180       3,440  
   Other income, net
    (67 )     (39 )     (228 )     (123 )
Income before income taxes
    3,640       1,748       5,991       5,330  
Income tax expense
    1,854       832       2,425       2,101  
Net income
  $ 1,786     $ 916     $ 3,566     $ 3,229  
Net income per common share:
                               
   Basic
  $ 0.06     $ 0.03     $ 0.11     $ 0.10  
   Diluted
  $ 0.06     $ 0.03     $ 0.11     $ 0.10  
                                 
Weighted average common shares outstanding:
                               
   Basic
    31,225       31,088       31,159       31,046  
   Diluted
    31,242       31,112       31,217       31,162  
 
 
See accompanying notes to the condensed consolidated financial statements
 
 
2

 
 
 
Condensed Consolidated Statements of Cash Flows
 
(Unaudited, amounts in thousands)
 
             
   
Nine Months Ended
 
   
September 30,
 
   
2011
   
2010
 
             
Operating activities
           
Net income
  $ 3,566     $ 3,229  
Adjustments to reconcile net income to net cash provided by                
operating activities:
               
   Depreciation
    5,193       6,156  
   Amortization
    2,675       2,887  
   Bad debt expense
    235       115  
   Deferred income tax benefit
    (648 )     (964 )
   Share-based compensation
    2,250       1,942  
   Other noncash charges
    706       456  
   Changes in operating assets and liabilities:
               
       Accounts receivable
    (10,104 )     3,514  
       Other assets
    (561 )     (2,113 )
       Income taxes
    6,489       8,166  
        Accounts payable and accrued expenses     5,197       783  
       Other liabilities
    (368 )     614  
Net cash provided by operating activities     14,630       24,785  
                 
Investing activities
               
Other acquisition related payments
    -       (12,826 )
Purchases of property and equipment
    (2,998 )     (1,254 )
Other investing activities
    (148 )     (44 )
Net cash used in investing activities
    (3,146 )     (14,124 )
                 
Financing activities
               
Repayment of debt
    (10,373 )     (11,893 )
Borrowings under revolving credit facility
    2,500       4,000  
Debt issuance costs
    -       (1,480 )
Repurchase of stock for restricted stock tax withholdings     (208 )     (200 )
Net cash used in financing activities
    (8,081 )     (9,573 )
                 
Effect of exchange rate changes on cash
    (55 )     (29 )
                 
Change in cash and cash equivalents
    3,348       1,059  
Cash and cash equivalents at beginning of period     10,957       6,861  
Cash and cash equivalents at end of period   $ 14,305     $ 7,920  
 
 
See accompanying notes to the condensed consolidated financial statements
 
 
3

 
 
CROSS COUNTRY HEALTHCARE, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
 
1.           ORGANIZATION AND BASIS OF PRESENTATION
 
The accompanying condensed consolidated financial statements include the accounts of Cross Country Healthcare, Inc. and its direct and indirect wholly-owned subsidiaries (collectively, the Company). All material intercompany transactions and balances have been eliminated in consolidation. The accompanying condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and notes required by U.S. generally accepted accounting principles for complete financial statements. The preparation of consolidated financial statements, in conformity with accounting principles generally accepted in the United States, requires management to make estimates and assumptions that affect the reported amounts in the condensed consolidated financial statements and accompanying notes. Actual results could differ from those estimates. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. These operating results are not necessarily indicative of the results that may be expected for the year ending December 31, 2011.
 
Unless otherwise disclosed in the notes to the condensed consolidated financial statements, the estimated fair value of financial assets and liabilities approximates carrying value. Short-term cash investments on the accompanying condensed consolidated balance sheets relate to foreign investments in highly liquid time deposits with original maturities less than one year but greater than three months. At both September 30, 2011 and December 31, 2010, other long-term assets included approximately $0.9 million of foreign investments in highly liquid time deposits with original maturities greater than one year. The carrying value of these investments on the consolidated condensed balance sheet approximates their fair value.
 
These unaudited interim condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes thereto for the year ended December 31, 2010 included in the Company’s Annual Report on Form 10-K as filed with the Securities and Exchange Commission. The December 31, 2010 condensed consolidated balance sheet included herein was derived from the December 31, 2010 audited consolidated balance sheet included in the Company’s Annual Report on Form 10-K.
 
Certain prior year amounts have been reclassified to conform to the current period presentation.
 
2.           COMPREHENSIVE INCOME
 
Total comprehensive income includes net income, foreign currency translation adjustments, net changes in the fair value of hedging transactions, and net changes in the fair value of marketable securities available for sale, net of any related deferred taxes.
 
The table that follows describes the components of comprehensive income in the three and nine month periods ending September 30, 2011 and 2010:
 
 
 
Three Months Ended
   
Nine Months Ended
 
   
September 30,
   
September 30,
 
   
2011
   
2010
   
2011
   
2010
 
   
(amounts in thousands)
 
Net income
  $ 1,786     $ 916     $ 3,566     $ 3,229  
                                 
Other comprehensive income, before tax:
                               
   Foreign currency translation adjustments
    (735 )     639       (363 )     71  
   Net change in fair value of  hedging transactions
    -       387       -       1,149  
   Net change in fair value of marketable securities
    (2 )     (46 )     (54 )     (32 )
Other comprehensive (loss) income, before tax
    (737 )     980       (417 )     1,188  
   Income tax (benefit) expense related to items
                               
      of other comprehensive (loss) income
    (1 )     134       (22 )     439  
Other comprehensive (loss) income, net of tax
    (736 )     846       (395 )     749  
                                 
Comprehensive income
  $ 1,050     $ 1,762     $ 3,171     $ 3,978  
 
 
4

 
 
Certain of the Company’s foreign operations use their respective local currency as their functional currency. In accordance with the Foreign Currency Matters Topic of the Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC),   assets and liabilities of these operations are translated at the exchange rates in effect on the balance sheet date. Income statement items are translated at the average exchange rates for the period. The cumulative impact of currency translation is included in accumulated other comprehensive loss (OCL) in the accompanying condensed consolidated balance sheets and was $2.8 million and $2.4 million at September 30, 2011 and December 31, 2010, respectively.
 
The net change in fair value of hedging transactions (including effective hedging reclassified to interest expense at cash settlement), related to the Company’s interest rate swap agreements, and was included in accumulated OCL.  During the three and nine months ended September 30, 2010,  a net unrealized loss of $0.1 million was reclassified from OCL to interest expense corresponding with interest payments on the underlying term loan portion of the Company’s credit facility that was effectively hedged. In October 2010, the interest rate swap agreements expired. Accordingly, as of September 30, 2011 and December 31, 2010, there were no amounts included in accumulated OCL related to interest rate swap agreements.
 
3.           EARNINGS PER SHARE
 
In accordance with the requirements of the Earnings Per Share Topic of the FASB ASC, basic earnings per share is computed by dividing net income by the weighted average number of shares outstanding (excluding unvested restricted stock) and diluted earnings per share reflects the dilutive effects of stock options and restricted stock (as calculated utilizing the treasury stock method). Certain shares of common stock that are issuable upon the exercise of options and vesting of restricted stock have been excluded from the per share calculations because their effect would have been anti-dilutive. Such shares amounted to 2,238,483 and 1,892,969 during the three and nine months ended September 30, 2011 and 1,754,807 and 1,146,486 during the three and nine months ended September 30, 2010. For the three months ended September 30, 2011 and 2010, respectively, incremental shares of common stock of 17,657 and 24,239 were included in the diluted weighted average shares outstanding calculation. For the nine months ended September 30, 2011 and 2010, respectively, incremental shares of common stock of 58,218 and 115,857 were included in the diluted weighted average shares outstanding calculation.
 
4.           ACQUISITIONS
 
MDA Holdings, Inc.
 
In September 2008, the Company consummated the acquisition of substantially all of the assets of privately-held MDA Holdings, Inc. and its subsidiaries and all of the outstanding stock of Jamestown Indemnity Ltd. (the Captive), a Cayman Island company and wholly-owned subsidiary (collectively, MDA). This transaction included an earnout provision based on 2008 and 2009 performance criteria. This contingent consideration was not related to the sellers’ continued employment. In April 2009, the Company paid $6.7 million, related to the 2008 performance. In April 2010, the Company paid $12.8 million, related to the 2009 performance, satisfying all earnout amounts potentially due to the seller in accordance with the asset purchase agreement. Earnout payments were allocated to goodwill as additional purchase price, in accordance with the Business Combinations Topic of the FASB ASC. During the year ended December 31, 2010, $3.5 million was released to the seller from the indemnification escrow account leaving a balance of $3.6 million.
 
5.           DEBT
 
At September 30, 2011 and December 31, 2010, long-term debt consists of the following:
 
   
September 30,
   
December 31,
 
   
2011
   
2010
 
   
(amounts in thousands)
 
             
Term loan, interest 2.25% at September 30, 2011
  $ 45,310     $ 53,039  
    and 2.29% at December 31, 2010
               
Capital lease obligations
    643       474  
Total debt
    45,953       53,513  
Less current portion
    (11,893 )     (7,957 )
Long-term debt
  $ 34,060     $ 45,556  
 
As of September 30, 2011, the Company did not have any borrowings outstanding under its $50.0 million revolving credit facility, but had $12.6 million of standby letters of credit outstanding under its facility, leaving $37.4 million available for borrowing. As of September 30, 2011, interest on its revolving credit facility was based on LIBOR plus a margin of 3.50% or Base Rate (as defined by the Credit Agreement) plus a margin of 2.50%. The Company is required to pay a quarterly commitment fee on the average daily unused portion of the revolving loan facility, which, as of September 30, 2011 was 0.625%. The interest rate spreads on its term loan remained unchanged, and as of September 30, 2011 were based on LIBOR plus a margin of 2.00% or Base Rate plus a margin of 1.00%. The table below summarizes what the Company believes are the key financial covenant requirements, as defined by the Credit Agreement, as amended, and the Company’s corresponding actual performance as of September 30, 2011.
 
 
5

 
 
 
Requirements
 
Actual
       
Maximum Permitted Levarage Ratio (a)
2.50 to 1.00
 
1.89 to 1.00
       
Minimum Fixed Charge Coverage Ratio (b)
1.50 to 1.00
 
4.35 to 1.00
       
Maximum Capital Expenditures for 2011 (c)
$6.6 million
 
$3.0 million
 
———————
(a)
The Company’s Leverage Ratio must not be greater than 2.50 to 1.00 for the duration of the Credit Agreement ending September 2013.
   
(b)
The Company’s Fixed Charge Coverage Ratio (as defined by the Credit Agreement) must not be less than: 1) 1.50 to 1.00 for the fiscal year 2011; 2) 1.25 to 1.00 for the fiscal year 2012 and 3) 1.15 to 1.00 thereafter.
   
(c)
The Capital Expenditures limit as defined by the Credit Agreement may be increased in any fiscal year by the amount of Capital Expenditures that were permitted but not made in the immediately preceding fiscal year. The aggregate Capital Expenditures limit for the fiscal years following as defined by the Credit Agreement are: 1) $4.0 million in the fiscal year 2010; 2) $5.0 million in the fiscal year 2011; and 3) $7.0 million in the fiscal year 2012. The 2011 limit in the preceding table reflects an increase of $1.6 million representing the 2010 fiscal year excess that was permitted but not made.

Long-term debt includes capital lease obligations that are subordinate to the Company’s senior secured facility.
 
Aggregate scheduled maturities of long-term debt as of September 30, 2011, are as follows:
 
Through Year Ending December 31 (amounts in thousands)
 
       
2011
  $ 2,972  
2012
    17,377  
2013
    25,428  
2014
    83  
2015
    65  
Thereafter
    28  
    $ 45,953  
 
During the three and nine months ended September 30, 2011, the Company repaid a total of $4.0 million and $7.7 million, respectively, on its term loan which included $2.5 million of an optional prepayment made in the three months ended September 30, 2011, and $0.7 million of a mandatory prepayment made in the second quarter  of 2011.
 
6.           FAIR VALUE MEASUREMENTS
 
The Fair Value Measurements and Disclosures Topic of the FASB ASC, defines fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. The Fair Value Measurements and Disclosures Topic also establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The standard describes three levels of inputs that may be used to measure fair value:
 
Level 1 —Quoted prices in active markets for identical assets or liabilities.
 
Level 2 —Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
 
Level 3 —Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
 
 
6

 
 
At September 30, 2011 and December 31, 2010, the Company’s only financial assets/liabilities required to be measured on a recurring basis were its deferred compensation liability included in other long-term liabilities and marketable securities included in other long-term assets. The Company utilizes Level 1 inputs to value marketable securities and its deferred compensation liability. The Company did not hold any Level 2 or Level 3 assets or liabilities at September 30, 2011 or December 31, 2010.
 
The table below summarizes the estimated fair values of the Company’s financial assets and liabilities measured on a recurring basis as of September 30, 2011 and December 31, 2010:
 
Quoted Prices in Active Markets for Identical Assets
 
(Level 1)
 
             
   
September 30,
   
December 31,
 
   
2011
   
2010
 
   
(amounts in thousands)
 
Financial Assets:
           
     Marketable securities
  $ 5     $ 59  
                 
Financial Liabilities:
               
     Deferred compensation
  $ 1,201     $ 1,480  
 
The Company applies fair value techniques on a non-recurring basis associated with valuing potential impairment losses related to goodwill and indefinite-lived intangible assets.
 
Goodwill and other intangible assets represented 86.6% and 89.5% of the Company’s stockholders’ equity as of September 30, 2011 and December 31, 2010, respectively.  In accordance with the Intangibles-Goodwill and Other Topic of the FASB ASC, the Company evaluates goodwill and indefinite-lived intangible assets annually, in its fourth quarter, for impairment at the reporting unit level and whenever circumstances occur indicating that goodwill might be impaired. In its impairment analysis, the Company determines the fair value of its reporting units based on a combination of inputs including Level 3 inputs such as discounted cash flows which are not observable from the market, directly or indirectly, as well as inputs such as pricing multiples from publicly traded guideline companies and the market capitalization of the Company. During the nine months ended September, 30, 2011, there were no impairment indicators which would have triggered fair value measurements of the Company’s goodwill and indefinite-lived intangible assets. The Company will perform its annual impairment assessment in the fourth quarter of 2011.
 
7.           STOCKHOLDERS’ EQUITY
 
Stock Repurchase Program
 
During the nine months ended September 30, 2011 and 2010, the Company was restricted under its Credit Agreement and did not repurchase shares of its common stock. Under its February 2008 Board authorization, the Company may purchase up to an additional 1,441,139 shares of common stock, subject to certain conditions in the Company’s Credit Agreement. At September 30, 2011, the Company had approximately 31.2 million shares of common stock outstanding.
 
At the current debt leverage ratio, the Company is permitted to use its excess cash to repurchase up to $2.5 million of its common stock pursuant to its existing Board authorization.
 
Share-Based Payments
 
During the three and nine months ended September 30, 2011, $0.8 million and $2.3 million, respectively, was included in selling, general and administrative expenses related to share-based payments. In addition, a net of 122,087 shares of common stock were issued upon vesting of restricted stock awards in the nine month period ended September 30, 2011.
 
 
7

 
 
During the three and nine months ended September 30, 2010, $0.7 million and $1.9 million, respectively, was included in selling, general and administrative expenses related to share-based payments. In addition, a net of 78,182 shares of common stock were issued upon vesting of restricted stock awards in the nine month period ended September 30, 2010.
 
In June 2011, 216,538 shares of restricted stock at a market price of $7.44 were granted to Directors and key employees of the Company. In addition, in June 2011, 261,500 stock appreciation rights were granted to key employees at a price of $7.44 and a weighted average valuation per share of $2.63. Similar to prior grants, the restricted stock vests ratably over a four year period on the anniversary date of the grant. The stock appreciation rights vest 25% per year over a four year period, expire after seven years and can only be settled with stock.
 
8.           SEGMENT DATA
 
The Company reports the following business segments in accordance with the Segment Reporting Topic of the FASB ASC:
 
 
Nurse and allied staffing - The nurse and allied staffing business segment provides travel nurse and allied staffing services and per diem nurse staffing services primarily to acute care hospitals which include public and private healthcare and for-profit and not-for-profit facilities throughout the U.S.
     
 
Physician staffing - The physician staffing business segment provides multi-specialty locum tenens to the healthcare industry throughout the U.S.
     
 
Clinical trial services - The clinical trial services business segment provides clinical trial, drug safety, and regulatory professionals and services on a contract staffing and outsourced basis to companies in the pharmaceutical, biotechnology and medical device industries, as well as to contract research organizations, primarily in the United States, Canada and Europe.
     
 
Other human capital management services - The other human capital management services business segment includes the combined results of the Company’s education and training and retained search businesses.
 
Information on operating segments and a reconciliation to income from operations for the periods indicated are as follows:
 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
   
2011
   
2010
   
2011
   
2010
 
    (amounts in thousands)  
Revenue from services:
                       
Nurse and allied staffing
  $ 73,378     $ 58,256     $ 208,506     $ 182,743  
Physician staffing
    30,814       31,294       90,853       93,704  
Clinical trial services
    16,754       15,682       48,871       46,656  
Other human capital management services
    10,223       10,455       31,027       31,782  
    $ 131,169     $ 115,687     $ 379,257     $ 354,885  
                                 
Contribution income (a):
                               
Nurse and allied staffing (b)
  $ 6,324     $ 4,964     $ 16,968     $ 16,159  
Physician staffing
    2,935       3,503       8,600       10,094  
Clinical trial services
    2,239       1,771       5,083       5,055  
Other human capital management services
    984       673       2,320       2,489  
      12,482       10,911       32,971       33,797  
Unallocated corporate overhead (b)
    5,946       5,227       17,285       16,035  
Depreciation
    1,548       1,782       5,193       6,156  
Amortization
    833       963       2,675       2,887  
Income from operations
  $ 4,155     $ 2,939     $ 7,818     $ 8,719  
 
———————
 
 
8

 
 
(a)
The Company defines contribution income as income from operations before depreciation, amortization and corporate expenses not specifically identified to a reporting segment. Contribution income is a financial measure used by management when assessing segment performance and is provided in accordance with the Segment Reporting Topic of the FASB ASC.
   
(b)
In the nine months ended September 30, 2011, the Company refined its methodology for allocating certain corporate overhead expenses to the nurse and allied staffing segment to more accurately reflect this segment’s profitability. The segment data for the three and nine months ended September 30, 2010 has been reclassified by $0.3 million and $1.1 million, respectively, to conform to the current year’s presentation.
 
9.           COMMITMENTS AND CONTINGENCIES
 
Maureen Petray and Carina Higareda v. MedStaff, Inc. (settled)
 
On February 18, 2005, the Company’s MedStaff subsidiary became the subject of a purported class action lawsuit ( Maureen Petray and Carina Higareda v. MedStaff, Inc.) filed in the Superior Court of California in Riverside County. The Court granted final approval of the class settlement on March 18, 2011. The Company had previously accrued a pre-tax charge of $0.3 million (approximately $0.2 million after taxes) related to this lawsuit. The final settlement amount was $0.3 million, which was paid during the first quarter of 2011.
 
The lawsuit related to only MedStaff corporate employees working in California. The lawsuit alleged, among other things, violations of certain sections of the California Labor Code, the California Business and Professions Code, and recovery of unpaid wages and penalties.
 
The Company is also subject to other legal proceedings and claims that arise in the ordinary course of its business. In the opinion of management, the outcome of these other matters will not have a significant effect on the Company’s consolidated financial position or results of operations.
 
10.           INCOME TAXES
 
The Company’s effective tax rate for the full year is estimated to be approximately 43.0% including the impact of discrete items. The effective tax rate was 50.9% and 40.5% during the three and nine months ended September 30, 2011, respectively. The higher tax rate in the three months ended September 30, 2011, was due to certain discrete items, including the increase of uncertain prior year tax positions. In addition, the effective tax rate for the nine months ended September 30, 2011 benefited from the reversal of uncertain prior year tax positions, primarily in the second quarter.  Excluding these items, the effective tax rate in the three and nine months ended September 30, 2011, would have been 48.1% and 50.1%, respectively. The effective tax rates excluding the impact of uncertain tax positions were higher than the statutory rates primarily due to the non-deductibility of certain per diem expenses. The 2011 tax rate is also impacted by a foreign subsidiary’s tax holiday which expired in March 2011.
 
In accordance with the Income Taxes Topic of the FASB ASC, a reconciliation of the beginning and ending amounts of unrecognized tax benefits, including estimated interest and penalties, is as follows:
 
   
(amounts in thousands)
 
Balance at January 1, 2011
  $ 5,092  
Additions based on tax provisions related to prior years
    276  
Additions based on tax provisions related to current year
    483  
Settlements of tax positions related to prior years
    (645 )
Reductions for tax positions as a result of a lapse of the applicable statute of limitations
    (766 )
Balance at September 30, 2011
  $ 4,440  

As of September 30, 2011, the Company had approximately $3.7 million of unrecognized tax benefits, which would affect the effective tax rate if recognized. During the nine months ended September 30, 2011, the Company had gross increases of $0.8 million to its current year unrecognized tax benefits related to federal and state tax issues. In addition, the Company had gross decreases of $1.4 million to its unrecognized tax benefits related to both the settlement of a certain state tax issue and the closure of open tax years.
 
The Company recognizes interest and penalties related to unrecognized tax benefits in the provision for income taxes. The Company had accrued approximately $0.9 million and $0.7 million for the payment of interest and penalties at September 30, 2011 and December 31, 2010, respectively.
 
 
9

 
 
The tax years 2004, 2005 and 2008 through 2010 remain open to examination by the major taxing jurisdictions to which the Company is subject, with the exception of certain states in which the statute of limitations has been extended.
 
11.           RECENT ACCOUNTING PRONOUNCEMENTS
 
In September 2011, the FASB issued Update No. 2011-08, Intangibles — Goodwill and Other (Topic 350), Testing Goodwill for Impairment, (ASU 2011-08) , which is effective   for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted. ASU 2011-08 allows
the option to first assess qualitative factors to determine whether it is more likely than not (a likelihood of more than 50%) that the fair value of a reporting unit is less than its carrying amount. If, after considering the totality of events and circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, performing the two-step impairment test is unnecessary. The Company expects to adopt this standard for its consolidated financial statements in the first quarter of 2012, but is evaluating early adoption.

In June 2011, the FASB issued Update No. 2011-05, Comprehensive Income (Topic 220), Presentation of Comprehensive Income , (ASU 2011-05), which is effective for fiscal years, and interim periods within those years, beginning after December 15, 2011. ASU 2011-05 eliminates the option to report other comprehensive income and its components in the statement of changes in stockholders’ equity and requires an entity to present the total of comprehensive income, the components of net income and the components of other comprehensive income either in a single continuous statement or in two separate but consecutive statements. The Company is currently evaluating the impact of this standard on its disclosures. The Company expects to adopt this standard for its consolidated financial statements beginning in the first quarter of 2012.

In May 2011, the FASB issued Update No. 2011-04,   Fair Value Measurement (Topic 820), Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S.GAAP and IFRSs, (ASU 2011-04), which is effective during interim and annual periods beginning after December  15, 2011. This ASU amends the fair value measurement and disclosure guidance in ASC 820, Fair Value Measurement, to converge U.S. GAAP and International Financial Reporting Standards (IFRS) requirements for measuring amounts at fair value as well as disclosures about these measurements. This amendment clarifies existing concepts regarding the fair value principles and includes changed principles to achieve convergence. The Company is currently evaluating the impact of this standard on its disclosures. The Company expects to adopt this standard for its consolidated financial statements beginning in the first quarter of 2012.

 
10

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
The Company’s condensed consolidated financial statements present a consolidation of all its operations. This discussion supplements the detailed information presented in the condensed consolidated financial statements and notes thereto which should be read in conjunction with the consolidated financial statements and related notes contained in the Company’s Annual Report on Form 10-K, filed for the year ended December 31, 2010, and is intended to assist the reader in understanding the financial results and condition of the Company.
 
Overview
 
We are a diversified leader in healthcare staffing services offering a comprehensive suite of staffing and outsourcing services to the healthcare market. We report our financial results according to four business segments: (1) nurse and allied staffing, (2) physician staffing, (3) clinical trial services and (4) other human capital management services. We believe we are one of the top two providers of travel nurse and allied staffing services; one of the top four providers of temporary physician staffing (locum tenens) services; and a leading provider of clinical trial staffing services, retained physician search services and educational seminars specifically for the healthcare marketplace.
 
We have a diversified revenue mix across business sectors and healthcare customers. For the quarter ended September 30, 2011, our nurse and allied staffing business segment represented approximately 56% of our revenue and is comprised of travel and per diem nurse staffing, and allied health staffing. Travel nurse staffing represented approximately 43% of our total revenue and 77% of our nurse and allied staffing business segment revenue. Other nurse and allied staffing services include the placement of per diem nurses and allied healthcare professionals, such as rehabilitation therapists, radiology technicians, respiratory therapists, nurse practitioners and physician assistants. Our physician staffing business segment represented approximately 23% of our third quarter 2011 revenue and consists of temporary physician staffing services (locum tenens). Our clinical trial services business segment represented approximately 13% of our revenue and consists of service offerings that include traditional staffing and functional outsourcing, as well as drug safety monitoring and regulatory services to pharmaceutical and biotechnology customers. Our other human capital management services business segment represented approximately 8% of our revenue and consists of education and training and retained search services.
 
For the quarter ended September 30, 2011 our revenue was $131.2 million, and net income was $1.8 million, or $0.06 per diluted share. Cash flow provided by operating activities for the nine months ended September 30, 2011 was $14.6 million.  Cash flow from operating activities was primarily used to repay debt and for capital expenditures . We ended the third quarter of 2011 with total debt of $46.0 million and $14.3 million of cash, resulting in a ratio of debt, net of cash, to total capitalization of 10.7%.
 
In general, we evaluate the Company’s financial condition and operating results by revenue, contribution income (see Segment Information), and net income. We also use measurement of our cash flow generation and operating and leverage ratios to help us assess our financial condition. In addition, we monitor several key volume and profitability indicators such as number of open orders, contract bookings, number of FTEs, days filled and price.
 
Nurse and Allied Staffing
 
Our nurse and allied staffing business results in the third quarter of 2011 reflected a continued recovery in demand, as measured by the number of open orders from our customers. We believe the current dynamics in our nurse and allied staffing businesses are much better than they were for the last several years. While our managed service provider (MSP) staffing services and staffing for electronic medical record (EMR) implementations remain staples of our business, recently there has been a broad-based resurgence in demand from other accounts that have been largely dormant over the past few years. Currently, non-MSP clients account for a substantial majority of the open nurse staffing job orders which provide our healthcare professionals with even more options to choose from. As we believe our success today is much more driven by supply than demand, this greater diversity in job orders should enable us to further improve our recruitment and retention of nurses. Our book to bill ratio, which measures net weeks booked as a percentage of the average field FTE count was 107% in the third quarter of 2011, and so far in the fourth quarter is averaging 114%. Bookings in our fourth quarter include fulfillment of the first of several large EMR projects expected to start in the first quarter of 2012.   Based on these booking trends, we expect revenue momentum into the first quarter of 2012.
 
 
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Physician Staffing
 
In the third quarter of 2011, revenue from our physician staffing services increased compared to the second quarter of 2011, but was slightly lower as compared to the third quarter of 2010. While the physician staffing business appears to be showing signs of improvement in recent months, our outlook remains cautious given the headwinds this segment has faced, particularly the increased willingness of physicians to become employees of hospitals and health systems due, in part, to the uncertainty surrounding healthcare reform and increased emphasis by hospitals to acquire physician practices. We continue to believe the long-term demographic drivers of this business are favorable. These drivers include an aging population demanding more health care, an aging physician population from the baby boom generation nearing retirement age, and more females entering the profession, who historically have provided relatively less hours of service on average than males. In addition, we believe the increase in the insured population that is expected to result from the implementation of healthcare reform should increase demand for primary care physicians which should benefit our business.
 
Clinical Trial Services
 
In the third quarter of 2011, revenue in the staffing component of our clinical trial services continued to increase both sequentially and compared to the prior year’s third quarter. We have been experiencing gradual improvement in the core contract staffing component of this business, which represented approximately 93% of the business segment’s revenue in the third quarter of 2011. Despite the weak trends in the pharmaceutical and biotech industry over the past two years, demographic factors and advances in biotechnology and genomics should drive long-term growth for this business segment.
 
Results of Operations
 
The following table summarizes, for the periods indicated, selected condensed consolidated statements of income data expressed as a percentage of revenue:
 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
   
2011
   
2010
   
2011
   
2010
 
                         
Revenue from services
    100.0 %     100.0 %     100.0 %     100.0 %
Direct operating expenses
    72.8       72.0       72.8       71.9  
Selling, general and administrative expenses
    22.1       23.0       23.0       23.1  
Bad debt expense
    0.1       0.1       0.1       0.0  
Depreciation and amortization
    1.8       2.4       2.0       2.5  
Income from operations
    3.2       2.5       2.1       2.5  
Foreign exchange (income) loss
    (0.1 )     0.0       0.0       0.0  
Interest expense
    0.6       1.0       0.6       1.0  
Other income, net
    (0.1 )     (0.0 )     (0.1 )     (0.0 )
Income before income taxes
    2.8       1.5       1.6       1.5  
Income tax expense
    1.4       0.7       0.7       0.6  
Net income
    1.4 %     0.8 %     0.9 %     0.9 %
 
 
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Acquisitions
 
MDA Holdings, Inc.
 
In September 2008, we consummated the acquisition of substantially all of the assets of privately-held MDA Holdings, Inc. and its subsidiaries and all of the outstanding stock of a subsidiary of MDA Holdings, Inc. (collectively, MDA). This transaction included an earnout provision based on 2008 and 2009 performance criteria. This contingent consideration was not related to the sellers’ continued employment. In the second quarter of 2009, we paid $6.7 million, related to the 2008 performance. In April 2010, we paid $12.8 million, related to the 2009 performance, satisfying all earnout amounts potentially due to the seller in accordance with the asset purchase agreement. The earnout payments were allocated to goodwill as additional purchase price, in accordance with the Business Combinations Topic of the Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC). In addition, during the year ended December 31, 2010, $3.5 million was released to the seller from the indemnification escrow account leaving a balance of $3.6 million.
 
Goodwill and Other Identifiable Intangible Assets
 
Goodwill and other intangible assets represented 87% of our stockholders’ equity as of September 30, 2011. Goodwill and other identifiable intangible assets (including trademarks) from the acquisition of the assets of our predecessor, Cross Country Staffing, a partnership, as well as from subsequent acquisitions were $143.4 million and $74.1 million, respectively, net of accumulated amortization, at September 30, 2011. In accordance with the Intangibles-Goodwill and Other Topic of the FASB ASC, goodwill and certain other identifiable intangible assets are not subject to amortization; instead, we review impairment annually at year end. Other identifiable intangible assets, which are subject to amortization, are being amortized using the straight-line method over their estimated useful lives ranging from 5 to 15 years.
 
Segment Information
 
We report the following business segments in accordance with the Segment Reporting Topic of the FASB ASC:
 
 
Nurse and allied staffing - The nurse and allied staffing business segment provides travel nurse and allied staffing services and per diem nurse staffing services primarily to acute care hospitals. Nurse and allied staffing services are marketed to public and private healthcare facilities and for-profit and not-for-profit facilities throughout the U.S.
     
 
Physician staffing - The physician staffing business segment provides multi-specialty locum tenens to the healthcare industry throughout the U.S.
     
 
Clinical trial services - The clinical trial services business segment provides clinical trial, drug safety, and regulatory professionals on a contract and outsourced basis to companies in the pharmaceutical, biotechnology and medical device industries, as well as to contract research organizations and acute care hospitals conducting clinical research trials in the U.S., Canada and Europe.
     
 
Other human capital management services - The other human capital management services business segment includes the combined results of our education and training and retained search businesses.
 
 
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Information on operating segments and a reconciliation to income from operations for the periods indicated are as follows:
 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
   
2011
   
2010
   
2011
   
2010
 
    (amounts in thousands)  
Revenue from services:
                       
Nurse and allied staffing
  $ 73,378     $ 58,256     $ 208,506     $ 182,743  
Physician staffing
    30,814       31,294       90,853       93,704  
Clinical trial services
    16,754       15,682       48,871       46,656  
Other human capital management services
    10,223       10,455       31,027       31,782  
    $ 131,169     $ 115,687     $ 379,257     $ 354,885  
                                 
Contribution income (a):
                               
Nurse and allied staffing (b)
  $ 6,324     $ 4,964     $ 16,968     $ 16,159  
Physician staffing
    2,935       3,503       8,600       10,094  
Clinical trial services
    2,239       1,771       5,083       5,055  
Other human capital management services
    984       673       2,320       2,489  
      12,482       10,911       32,971       33,797  
Unallocated corporate overhead (b)
    5,946       5,227       17,285       16,035  
Depreciation
    1,548       1,782       5,193       6,156  
Amortization
    833       963       2,675       2,887  
Income from operations
  $ 4,155     $ 2,939     $ 7,818     $ 8,719  
 
———————
(a)
We define contribution income as income from operations before depreciation, amortization and other corporate expenses not specifically identified to a reporting segment. Contribution income is a measure used by management to access operations and is provided in accordance with the Segment Reporting Topic of the FASB ASC.
   
(b)
In the nine months ended September 30, 2011, we refined our methodology for allocating certain corporate overhead expenses to our nurse and allied staffing segment to more accurately reflect this segment’s profitability. The segment data for the three and nine months ended September 30, 2010 has been reclassified by $0.3 million and $1.1 million, respectively, to conform to the current year’s presentation.
 
Comparison of Results for the Three Months Ended September 30, 2011 compared to Three Months Ended September 30, 2010
 
Revenue from services
 
Revenue from services increased $15.5 million, or 13.4%, to $131.2 million for the three months ended September 30, 2011, as compared to $115.7 million for the three months ended September 30, 2010. The increase was due to higher revenue from our nurse and allied staffing business segment, and secondarily to our clinical trial services business segment, partially offset by decreases in revenue from our physician staffing and other human capital management services business segments.
 
Nurse and allied staffing
 
Revenue from our nurse and allied staffing business segment increased $15.1 million, or 26.0%, to $73.4 million in the three months ended September 30, 2011, from $58.3 million in the three months ended September 30, 2010, primarily due to higher staffing volume.
 
The average number of nurse and allied staffing FTEs on contract during the three months ended September 30, 2011, increased 23.1% from the three months ended September 30, 2010. The average nurse and allied staffing revenue per FTE per day increased 2.3% in the three months ended September 30, 2011 compared to the three months ended September 30, 2010, due to an increase in our average bill rates of 1.2% and an increase in the average hours provided by our nurse and allied professionals.
 
 
14

 

Physician staffing
 
Revenue from our physician staffing business decreased $0.5 million or 1.5% to $30.8 million for the three months ended September 30, 2011, compared to $31.3 million in the three months ended September 30, 2010. The revenue decline reflects a less favorable mix of specialties and slightly lower volume.
 
Physician staffing days filled is a metric that we use to measure volume in this business segment. Physician staffing days filled is equivalent to total hours filled during the respective period divided by eight hours. In the first quarter of 2011, we refined our methodology related to tracking physician staffing metrics, and, accordingly, have revised our metrics for the prior year to conform to current year’s presentation.
 
Physician staffing days filled decreased 0.5% to 22,811 days in the three months ended September 30, 2011, compared to 22,916 days in the three months ended September 30, 2010. Revenue per day filled for the three months ended September 30, 2011 was $1,351, a 1.1% decrease from the three months ended September 30, 2010. Revenue per day filled is calculated by dividing total physician staffing revenue by days filled for the respective period.
 
Clinical trial services
 
Revenue from clinical trial services increased $1.1 million, or 6.8%, to $16.8 million in the three months ended September 30, 2011, from $15.7 million in the three months ended September 30, 2010. This increase was primarily due to higher staffing volume partially offset by lower average bill rates in the staffing business. 
 
Other human capital management services
 
Revenue from other human capital management services for the three months ended September 30, 2011, decreased $0.2 million, or 2.2%, to $10.2 million from $10.5 million in the three months ended September 30, 2010, reflecting lower revenue from our education and training business, partially offset by an increase in revenue from our retained search business.
 
Direct operating expenses
 
Direct operating expenses are comprised primarily of field employee and independent contractor compensation expenses, housing expenses, travel expenses and field insurance expenses. Direct operating expenses increased $12.2 million, or 14.6%, to $95.4 million for the three months ended September 30, 2011, as compared to $83.3 million for three months ended September 30, 2010.
 
As a percentage of total revenue, direct operating expenses represented 72.8% of revenue for the three months ended September 30, 2011, and 72.0% for the three months ended September 30, 2010. The increase was primarily due to a shift in our segment mix towards our nurse and allied staffing business segment, which has the highest direct operating expenses as a percentage of revenue.
 
Selling, general and administrative expenses
 
Selling, general and administrative expenses increased $2.4 million, or 9.1%, to $29.1 million for the three months ended September 30, 2011, as compared to $26.6 million for the three months ended September 30, 2010. The increase in selling, general and administrative expenses was primarily due to investments in infrastructure to support our MSP accounts and higher performance-based bonus accruals. As a percentage of total revenue, selling, general and administrative expenses were 22.1% and 23.0%, for the three months ended September 30, 2011 and 2010, respectively, reflecting improved operating leverage, partially offset by higher performance-based bonus accruals.
 
Included in selling, general and administrative expenses is unallocated corporate overhead of $5.9 million for three months ended September 30, 2011, compared to $5.2 million for the three months ended September 30, 2010. As a percentage of consolidated revenue, unallocated corporate overhead was 4.5% for both the three month periods ended September 30, 2011 and 2010. Share-based compensation, included in unallocated corporate overhead, was $0.8 million in the three months ended September 30, 2011 and $0.7 million in the three months ended September 30, 2010.
 
 
15

 
 
Bad debt expense
 
In the three month periods ended September 30, 2011 and 2010, we recorded $0.1 million of reserves for bad debt representing 0.1% of consolidated revenue from services.
 
Contribution income
 
Nurse and allied staffing
 
Contribution income from our nurse and allied staffing segment for the three months ended September 30, 2011, increased $1.4 million or 27.4%, to $6.3 million from $5.0 million in three months ended September 30, 2010, primarily due to higher revenue. As a percentage of segment revenue, contribution income was 8.6% for the three months ended September 30, 2011, and 8.5% for the three months ended September 30, 2010. This increase was primarily due to lower workers’ compensation accruals for our field staff, partially offset by a contraction in our bill-pay spread, and higher housing costs for our field personnel.
 
Physician staffing
 
Contribution income from physician staffing for the three months ended September 30, 2011 decreased $0.6 million or 16.2% to $2.9 million, from $3.5 million in the three months ended September 30, 2010. As a percentage of segment revenue, contribution income was 9.5% in the three months ended September 30, 2011 compared to 11.2% in the three months ended September 30, 2010. This decrease was primarily due to higher compensation expense as a percentage of revenue and  lower permanent placement revenue.
 
Clinical trial services
 
Contribution income from clinical trial services for the three months ended September 30, 2011 increased $0.5 million, or 26.4%, to $2.2 million, from $1.8 million in the three months ended September 30, 2010. As a percentage of segment revenue, contribution income was 13.4% in the three months ended September 30, 2011 compared to 11.3% in the three months ended September 30, 2010.  This increase is primarily due to a significant improvement in the profitability of our non-staffing businesses, coupled with a more favorable contract mix.
 
Other human capital management services
 
Contribution income from other human capital management services for the three months ended September 30, 2011 increased $0.3 million or 46.2%, to $1.0 million from $0.7 million. Contribution income as a percentage of segment revenue was 9.6% for the three months ended September 30, 2011 and 6.4% for the three months ended September 30, 2010.  The improvement in contribution income margin was primarily due to significant revenue and operating improvement from our retained search business, partially offset by lower seminar attendance in our education and training business.
 
Depreciation and amortization expense
 
Depreciation and amortization expense   in the three months ended September 30, 2011, totaled $2.4 million as compared to $2.7 million for the three months ended September 30, 2010. As a percentage of consolidated revenue, depreciation and amortization expense was 1.8% for the three months ended September 30, 2011 and 2.4% for the three months ended September 30, 2010.
 
Interest expense
 
Interest expense   totaled $0.7 million for the three months ended September 30, 2011 compared to $1.2 million for the three months ended September 30, 2010. The decrease in interest expense was due to a lower effective interest rate on our borrowings and lower average borrowings in the three months ended September 30, 2011 compared to the three months ended September 30, 2010. The effective interest rate on our borrowings was 2.3% for the three month period ended September 30, 2011 and 5.8% for the three month period ended September 30, 2010. The decrease in the effective interest rate on our borrowings is primarily a result of the expiration of interest rate swaps in the fourth quarter of 2010.
 
 
16

 
 
Income tax expense
 
Income tax expense totaled $1.9 million for the three months ended September 30, 2011, as compared to $0.8 million for the three month periods ending September 30, 2010. The effective tax rate was 50.9% in the three months ended September 30, 2011, compared to 47.6% in the three months ended September 30, 2010. The higher effective tax rate in the three months ended September 30, 2011 was due to certain discrete items, including the increase of uncertain prior year tax positions. Excluding these items, the effective tax rate in the three months ended September 30, 2011 would have been 48.1% compared to 48.8% in the three months ended September 30, 2010. The effective tax rate excluding the impact of uncertain tax positions was higher than the statutory rates primarily due to the non-deductibility of certain per diem expenses. The 2011 tax rate is also impacted by a foreign subsidiary’s tax holiday which expired in March 2011.
 
Comparison of Results for the Nine Months Ended September 30, 2011 compared to Nine Months Ended September 30, 2010
 
Revenue from services
 
Revenue from services increased $24.4 million, or 6.9%, to $379.3 million for the nine months ended September 30, 2011, as compared to $354.9 million for the nine months ended September 30, 2010. The increase was due to an increase in revenue from our nurse and allied staffing business segment.
 
Nurse and allied staffing
 
Revenue from our nurse and allied staffing business segment increased $25.8 million, or 14.1%, to $208.5 million in the nine months ended September 30, 2011, from $182.7 million in the nine months ended September 30, 2010, primarily due to higher staffing volume.
 
The average number of nurse and allied staffing FTEs on contract during the nine months ended September 30, 2011, increased 12.3% from the nine months ended September 30, 2010. Average nurse and allied staffing revenue per FTE per day increased approximately 1.7% in the nine months ended September 30, 2011 compared to the nine months ended September 30, 2010, primarily due to an increase in the average hours provided by our nurse and allied professionals and a slight increase in our average bill rates.
 
Physician staffing
 
Revenue from our physician staffing business decreased $2.9 million, or 3.0%, to $90.9 million for the nine months ended September 30, 2011, compared to $93.7 million in the nine months ended September 30, 2010. The revenue decline reflects decreased demand for our temporary physician staffing services. Physician staffing days filled decreased 5.6% to 65,216 from 69,071 days filled in the nine months ended September 30, 2010. Revenue per day filled for the nine months ended September 30, 2011 was $1,393 a 2.7% increase from the nine months ended September 30, 2010.
 
Clinical trial services
 
Revenue from clinical trial services increased $2.2 million, or 4.7%, to $48.9 million in the nine months ended September 30, 2011, from $46.7 million in the nine months ended September 30, 2010. This increase was primarily due to higher staffing volume and one additional billable day, partially offset by lower average bill rates in the staffing business.
 
Other human capital management services
 
Revenue from other human capital management services for the nine months ended September 30, 2011, decreased $0.8  million, or 2.4%, to $31.0 million from $31.8 million in the nine months ended September 30, 2010, reflecting a lower seminar attendance in our education and training business partly offset by higher revenue from our retained search business.
 
Direct operating expenses
 
Direct operating expenses increased $20.8 million, or 8.1%, to $275.9 million for the nine months ended September 30, 2011, as compared to $255.2 million for nine months ended September 30, 2010.
 
 
17

 
 
As a percentage of total revenue, direct operating expenses represented 72.8% of revenue for the nine months ended September 30, 2011, and 71.9% for the nine months ended September 30, 2010. This increase was due to a combination of factors including a shift in our business mix towards the nurse and allied staffing segment, higher physician compensation as a percent of revenue and lower permanent placement revenue in our physician staffing segment, along with higher housing costs and a contraction in our bill-pay spread in our nurse and allied staffing segment. These factors were partially offset by lower workers’ compensation expenses in our nurse and allied staffing business segment.
 
Selling, general and administrative expenses
 
Selling, general and administrative expenses increased $5.6 million, or 6.8%, to $87.4 million for the nine months ended September 30, 2011, as compared to $81.8 million for the nine months ended September 30, 2010. As a percentage of total revenue, selling, general and administrative expenses were 23.0% and 23.1%, for the nine months ended September 30, 2011 and 2010, respectively.
 
Included in selling, general and administrative expenses is unallocated corporate overhead of $17.3 million for nine months ended September 30, 2011, compared to $16.0 million for the nine months ended September 30, 2010. As a percentage of consolidated revenue, unallocated corporate overhead was 4.6% for the nine month period ended September 30, 2011 and 4.5% for the nine month period ended September 30, 2010. Share-based compensation, included in unallocated corporate overhead, was $2.3 million in the nine months ended September 30, 2011 and $1.9 million in the nine months ended September 30, 2010.
 
Bad debt expense
 
In the nine month period ended September 30, 2011, we recorded $0.2 million of reserves for bad debt representing 0.1% of consolidated revenue from services.   In the nine month period ended September 30, 2010, we recorded $0.1 million of reserves for bad debt.
 
Contribution income
 
Nurse and allied staffing
 
Contribution income from our nurse and allied staffing segment for the nine months ended September 30, 2011, increased $0.8 million, or 5.0%, to $17.0 million from $16.2 million in nine months ended September 30, 2010. As a percentage of segment revenue, contribution income was 8.1% for the nine months ended September 30, 2011, and 8.8% for the nine months ended September 30, 2010. This decrease was primarily due to higher housing costs for our field staff, a contraction in bill-pay spreads, and an increase in selling, general and administrative expenses; partially offset by lower workers’ compensation expenses for our field staff.
 
Physician staffing
 
Contribution income from physician staffing for the nine months ended September 30, 2011 decreased $1.5 million or 14.8% to $8.6 million, from $10.1 million in the nine months ended September 30, 2010. As a percentage of segment revenue, contribution income was 9.5% in the nine months ended September 30, 2011 compared to 10.8% in the nine months ended September 30, 2010. The decline in contribution income as a percentage of revenue was primarily due to higher physician compensation as a percentage of revenue and lower permanent placement revenue.
 
Clinical trial services
 
Contribution income from clinical trial services was $5.1 million in both the nine months ended September 30, 2011 and 2010. As a percentage of segment revenue, contribution income was 10.4% in the nine months ended September 30, 2011 and 10.8% in the nine months ended September 30, 2010.  This decrease is primarily due to higher selling, general and administrative expenses and a contraction in our bill-pay spread for our staffing operations.
 
 
18

 

Other human capital management services
 
Contribution income from other human capital management services for the nine months ended September 30, 2011, decreased by $0.2 million, or 6.8%, to $2.3 million from $2.5 million in the nine months ended September 30, 2010 primarily due to a decrease in contribution from our education and training business, partly offset by an increase from the retained search business. Contribution income as a percentage of segment revenue was 7.5% for the nine months ended September 30, 2011 and 7.8% for the nine months ended September 30, 2010, primarily due to lower seminar attendance in the education and training business, partially offset by improved leverage in our retained search business.
 
Depreciation and amortization expense
 
Depreciation and amortization expense   in the nine months ended September 30, 2011, totaled $7.9 million as compared to $9.0 million for the nine months ended September 30, 2010. As a percentage of consolidated revenue, depreciation and amortization expense was 2.0% for the nine months ended September 30, 2011 and 2.5% for the nine months ended September 30, 2010.
 
Interest expense
 
Interest expense   totaled $2.2 million for the nine months ended September 30, 2011 and $3.4 million for the nine months ended September 30, 2010. The effective interest rate on our borrowings was 2.3% for the nine month period ended September 30, 2011 and 5.7% for the nine month period ended September 30, 2010. The decrease in interest expense was due to a lower effective interest rate on our borrowings and lower average borrowings in the nine months ended September 30, 2011 compared to the nine months ended September 30, 2010. The decrease in the effective interest rate on our borrowings was primarily a result of the expiration of interest rate swaps in the fourth quarter of 2010.
 
Income tax expense
 
Income tax expense totaled $2.4 million for the nine months ended September 30, 2011, as compared to $2.1 million for the nine months ended September 30, 2010. The effective tax rate was 40.5% in the nine months ended September 30, 2011, compared to 39.4% in the nine months ended September 30, 2010. Excluding certain discrete items arising from prior year operations, the effective tax rate in the nine months ended September 30, 2011 would have been 50.1% compared to 49.2% in the nine months ended September 30, 2010. The effective tax rate excluding discrete items was higher than the statutory rates primarily due to the non-deductibility of certain per diem expenses. The 2011 tax rate is also impacted by a foreign subsidiary’s tax holiday which expired in March 2011.
 
Liquidity and Capital Resources
 
As of September 30, 2011, we had a current ratio, defined as the amount of current assets divided by current liabilities, of 2.5 to 1. Working capital decreased $1.8 million to $65.7 million as of September 30, 2011 from $67.5 million as of December 31, 2010.  The decrease in working capital was primarily due to a scheduled increase in the current portion of our long-term debt and timing of payments, partially offset by an increase in accounts receivable.
 
Our operating cash flows constitute our primary source of liquidity, and historically, have been sufficient to fund our working capital, capital expenditures, internal business expansion and debt service.  We believe that operating cash flows, along with cash on hand will be sufficient to meet these needs during the next twelve months. We continue to evaluate acquisition opportunities that may require additional funding.  In addition to those amounts available under our existing credit agreement, to the extent available to us, we may incur up to an additional $45.0 million in Indebtedness (as defined by our credit agreement).
 
Net cash provided by operating activities during the nine months ended September 30, 2011, was $14.6 million, compared to $24.8 million in the nine months ended September 30, 2010. The decrease is primarily due to an increase in our accounts receivables in the nine months ended September 30, 2011 compared to a decrease in accounts receivable in the nine months ended September 30, 2010. The increase in accounts receivables in the nine months ended September 30, 2011 is reflective of the sequential increases in revenue we have experienced from the fourth quarter of 2010 to the third quarter 2011. During the nine months ended September 30, 2010 we experienced sequential declines in revenue. The number of days’ sales outstanding was 52 days at September 30, 2011 and December 31, 2010.
 
 
19

 
 
Investing activities used $3.1 million in the nine months ended September 30, 2011, compared to $14.1 million in the nine months ended September 30, 2010.  We used $3.0 million for capital expenditures in the nine months ended September 30, 2011 compared to $1.3 million in the nine months ended September 30, 2010. In the nine months ended September 30, 2010, we used $12.8 million to pay the final earnout payment due on the MDA acquisition based on its 2009 performance.
 
Net cash used in financing activities during the nine months ended September 30, 2011, was $8.1 million compared $9.6 million during the nine months ended September 30, 2010, primarily related to net payments on our total debt in both periods and $1.5 million of debt issuance costs paid in the nine months ended September 30, 2010, related to an amendment to our Credit Facility. During the nine months ended September 30, 2011, we repaid a total of $7.7 million on our term loan including $2.5 million of an optional prepayment and $0.7 million of a mandatory prepayment.
 
Stockholders’ Equity
 
During the nine months ended September 30, 2011 and 2010, we were restricted under our Credit Agreement and we did not make any repurchases of shares of our common stock. Under the remainder of the February 2008 Board of Directors’ authorization, we can purchase up to an additional 1,441,139 shares, subject to certain conditions in our Credit Agreement. At September 30, 2011, we had approximately 31.2 million shares of common stock outstanding.  At the current debt leverage ratio, we are permitted to use our excess cash to repurchase up to $2.5 million of our common stock pursuant to an existing Board authorization.
 
Credit Facility
 
As of September 30, 2011, interest on our revolving credit facility was based on LIBOR plus a margin of 3.50% or Base Rate (as defined by the Credit Agreement) plus a margin of 2.50%. The Company is required to pay a quarterly commitment fee on the average daily unused portion of the revolving loan facility, which, as of September 30, 2011 was 0.625%. The interest rate spreads on our term loan as of September 30, 2011 were based on LIBOR plus a margin of 2.00% or Base Rate plus a margin of 1.00%.
 
The table below summarizes what we believe are the key financial covenant requirements, as defined by the Credit Agreement, as amended, and our corresponding actual performance as of September 30, 2011.
 
 
Requirements
 
Actual
       
Maximum Permitted Levarage Ratio (a)
2.50 to 1.00
 
1.89 to 1.00
       
Minimum Fixed Charge Coverage Ratio (b)
1.50 to 1.00
 
4.35 to 1.00
       
Maximum Capital Expenditures for 2011 (c)
$6.6 million
 
$3.0 million
 
———————
(a)
Our Leverage Ratio must not be greater than 2.50 to 1.00 for the duration of the Credit Agreement ending September 2013.
   
(b)
Our Fixed Charge Coverage Ratio (as defined by the Credit Agreement) must not be less than: 1) 1.50 to 1.00 for the fiscal year 2011; 2) 1.25 to 1.00 for the fiscal year 2012 and 3) 1.15 to 1.00 thereafter.
   
(c)
The Capital Expenditures limit as defined by the Credit Agreement may be increased in any fiscal year by the amount of Capital Expenditures that were permitted but not made in the immediately preceding fiscal year. The aggregate Capital Expenditures limit for the fiscal years following as defined by the Credit Agreement are: 1) $4.0 million in the fiscal year 2010; 2) $5.0 million in the fiscal year 2011; and 3) $7.0 million in the fiscal year 2012. The 2011 limit in the preceding table reflects an increase of $1.6 million representing the 2010 fiscal year excess that was permitted but not made
 
 
20

 
 
Commitments and Off-Balance Sheet Arrangements
 
We do not have any off-balance sheet arrangements.
 
The following table reflects our contractual obligations and other commitments as of September 30, 2011:
 
Commitments
 
Total
   
2011
   
2012
   
2013
   
2014
   
2015
   
Thereafter
 
   
(amounts in thousands)
 
                                           
Senior secured credit facility (a)
  $ 45,310     $ 2,923     $ 17,174     $ 25,213     $ -     $ -     $ -  
                                                         
Capital lease obligations
    643       49       203       215       83       65       28  
                                                         
Operating leases obligations (b)
    26,056       1,677       6,145       5,870       3,613       3,099       5,652  
                                                         
Purchase obligations  (c)
    1,526       264       943       319       -       -       -  
                                                         
    $ 73,535     $ 4,913     $ 24,465     $ 31,617     $ 3,696     $ 3,164     $ 5,680  
 
(a)
Under our Credit Agreement, we are required to comply with certain financial covenants. Our inability to comply with the required covenants or other provisions could result in default under our Credit Agreement. In the event of any such default and our inability to obtain a waiver of the default, all amounts outstanding under the Credit Agreement could be declared immediately due and payable.
   
(b)
Represents future minimum lease payments associated with operating lease agreements with original terms of more than one year.
   
(c)
Other contractual obligations include contracts for information systems, maintenance and support, consulting and other services and application hosting.
 
Critical Accounting Principles and Estimates
 
Our critical accounting principles remain consistent with those reported in our Annual Report on Form 10-K for the year ended December 31, 2010, as filed with the Securities and Exchange Commission.
 
Recent Accounting Pronouncements
 
In September 2011, the FASB issued Update No. 2011-08, Intangibles — Goodwill and Other (Topic 350), Testing Goodwill for Impairment, (ASU 2011-08) , which is effective   for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted. ASU 2011-08 allows the option to first assess qualitative factors to determine whether it is more likely than not (a likelihood of more than 50%) that the fair value of a reporting unit is less than its carrying amount. If, after considering the totality of events and circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, performing the two-step impairment test is unnecessary. We expect to adopt this standard for our consolidated financial statements in the first quarter of 2012, but we are evaluating early adoption.

In June 2011, the FASB issued Update No. 2011-05, Comprehensive Income (Topic 220), Presentation of Comprehensive Income , (ASU 2011-05), which is effective for fiscal years, and interim periods within those years, beginning after December 15, 2011. ASU 2011-05 eliminates the option to report other comprehensive income and its components in the statement of changes in stockholders’ equity and requires an entity to present the total of comprehensive income, the components of net income and the components of other comprehensive income either in a single continuous statement or in two separate but consecutive statements. We are currently evaluating the impact of this standard on our disclosures. We expect to adopt this standard for our consolidated financial statements beginning in the first quarter of 2012.

In May 2011, the FASB issued Update No. 2011-04,   Fair Value Measurement (Topic 820), Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs, (ASU 2011-04), which is effective during interim and annual periods beginning after December  15, 2011. This ASU amends the fair value measurement and disclosure guidance in ASC 820, Fair Value Measurement, to converge U.S. GAAP and International Financial Reporting Standards (IFRS) requirements for measuring amounts at fair value as well as disclosures about these measurements. This amendment clarifies existing concepts regarding the fair value principles and includes changed principles to achieve convergence. We are currently evaluating the impact of this standard on our disclosures. We expect to adopt this standard for our consolidated financial statements beginning in the first quarter of 2012.

 
21

 
 
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
There have been no material changes to our market risks as disclosed in our Annual Report on Form 10-K filed for the year ended December 31, 2010.
 
CONTROLS AND PROCEDURES
 
The Company carried out an evaluation, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s “disclosure controls and procedures” (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), as of the end of the period covered by this report. Based upon the evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective. Disclosure controls and procedures are designed to ensure that information required to be disclosed in Company reports filed or submitted under the Exchange Act is recorded, processed, summarized, communicated to management, including the Chief Executive Officer and the Chief Financial Officer, and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. The disclosure controls and procedures are designed to ensure that information required to be disclosed by us in reports required under the Exchange Act of 1934, as amended, is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, in order to allow timely decisions regarding any required disclosure.
 
The evaluation has not identified any changes in the Company’s internal controls over financial reporting or in other factors that occurred during the last fiscal quarter that have materially affected or that are reasonably likely to materially affect the Company’s internal control over financial reporting.
 
 
22

 
 
PART II. – OTHER INFORMATION
 
LEGAL PROCEEDINGS
 
Maureen Petray and Carina Higareda v. MedStaff, Inc (settled)
 
On February 18, 2005, the Company’s MedStaff subsidiary became the subject of a purported class action lawsuit ( Maureen Petray and Carina Higareda v. MedStaff, Inc.) filed in the Superior Court of California in Riverside County. The Court granted final approval of the class settlement on March 18, 2011. The Company had previously accrued a pre-tax charge of $0.3 million (approximately $0.2 million after taxes) related to this lawsuit. The final settlement amount was $0.3 million, which was paid during the first quarter of 2011.
 
The lawsuit related to only MedStaff corporate employees working in California. The lawsuit alleged, among other things, violations of certain sections of the California Labor Code, the California Business and Professions Code, and recovery of unpaid wages and penalties.
 
The Company is also subject to other legal proceedings and claims that arise in the ordinary course of its business. In the opinion of management, the outcome of these other matters will not have a significant effect on the Company’s consolidated financial position or results of operations.
 
RISK FACTORS
 
There are no material changes to our Risk Factors as previously disclosed in our Form 10-K for the year ended December 31, 2010.
 
EXHIBITS
 
See Exhibit Index immediately following signature page.

 
23

 
 
SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
  
CROSS COUNTRY HEALTHCARE, INC.
 
       
Date: November 4, 2011
By:
/s/ Emil Hensel  
   
Emil Hensel
 
    Chief Financial Officer and Director   
   
(Principal Financial Officer)
 
       
       
Date: November 4, 2011
By:
/s/ Elizabeth Gulacsy  
   
Elizabeth Gulacsy
 
    Chief Accounting Officer   
    (Principal Accounting Officer)  
 
 
24

 
 
EXHIBIT INDEX
 
No.
 
Description
* 31.1
 
Certification pursuant to Rule 13a-14(a) and Rule 15d-14 (a) by Joseph A. Boshart, President and Chief Executive Officer
     
* 31.2
 
Certification pursuant to Rule 13a-14(a) and Rule 15d-14 (a) by Emil Hensel, Chief Financial Officer
     
* 32.1
 
Certification pursuant to 18 U.S.C. Section 1350 by Joseph A. Boshart, President and Chief Executive Officer
     
*32.2
 
Certification pursuant to 18 U.S.C. Section 1350 by Emil Hensel, Chief Financial Officer
     
**101.INS
 
XBRL Instance Document
     
**101.SCH
 
XBRL Taxonomy Extension Schema Document
     
**101.DEF
 
XBRL Taxonomy Extension Definition Linkbase Document
     
**101.LAB
 
XBRL Taxonomy Extension Label Linkbase Document
     
**101.CAL
 
XBRL Taxonomy Extension Calculation Linkbase Document
     
**101.PRE
 
XBRL Taxonomy Extension Presentation Linkbase Document
     
*
 
Filed herewith
     
**
 
Furnished herewith
 
 
25
EXHIBIT 31.1
 
Certification
 
I, Joseph A. Boshart, certify that:

 
1.
I have reviewed this quarterly report on Form 10-Q of Cross Country Healthcare, Inc.;
       
 
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
       
 
3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
       
 
4.
The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
       
 
 
a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
       
 
 
b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
       
 
 
c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of end of the period covered by this report based on such evaluation; and
       
 
 
d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
       
 
5.
The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):
       
 
 
a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
       
 
 
b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
 
 
Date: November 4, 2011
/s/ Joseph A. Boshart  
 
Joseph A. Boshart
 
  President and Chief Executive Officer  
 
 
26
EXHIBIT 31.2
 
Certification
 
I, Emil Hensel, certify that:
 
 
1.
I have reviewed this quarterly report on Form 10-Q of Cross Country Healthcare, Inc.;
       
 
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
       
 
3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
       
 
4.
The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
       
 
 
a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
       
 
 
b.
Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
       
 
 
c.
Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of end of the period covered by this report based on such evaluation; and
       
 
 
d.
Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
       
 
5.
The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):
       
 
 
a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
       
 
 
b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 
Date: November 4, 2011
/s/ Emil Hensel  
 
Emil Hensel
 
  Chief Financial Officer  
 
 
27
EXHIBIT 32.1
 
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350
 
In connection with the accompanying Quarterly Report on Form 10-Q of Cross Country Healthcare, Inc. (the “Company”) for the quarterly period ended September 30, 2011, (the “Periodic Report”), I, Joseph A. Boshart, Chief Executive Officer of the Company, hereby certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge the Periodic Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that the information contained in the Periodic Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
 
Date: November 4, 2011
/s/ Joseph A. Boshart  
 
Joseph A. Boshart
 
  President and Chief Executive Officer  

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by Section 906, has been provided to Cross Country Healthcare, Inc. and will be retained by Cross Country Healthcare, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.
 
The foregoing certification is provided solely for purposes of complying with the provisions of Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
28
EXHIBIT 32.2
 
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350
 
In connection with the accompanying Quarterly Report on Form 10-Q of Cross Country Healthcare, Inc. (the “Company”) for the quarterly period ended September 30, 2011, (the “Periodic Report”), I, Emil Hensel, Chief Financial Officer of the Company, hereby certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge the Periodic Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that the information contained in the Periodic Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
 
Date: November 4, 2011
/s/ Emil Hensel  
 
Emil Hensel
 
  Chief Financial Officer  

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by Section 906, has been provided to Cross Country Healthcare, Inc. and will be retained by Cross Country Healthcare, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.
 
The foregoing certification is provided solely for purposes of complying with the provisions of Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
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