Cross Country Healthcare Announces First Quarter 2022 Financial Results

BOCA RATON, Fla.--(BUSINESS WIRE)--May 4, 2022--Cross Country Healthcare, Inc. (the "Company") (Nasdaq: CCRN) today announced financial results for its first quarter ended March 31, 2022.

SELECTED FINANCIAL INFORMATION:

					Variance				Variance
					Q1 2022 vs				Q1 2022 vs
Dollars are in thousands, except per share amounts	Q1 2022				Q1 2021				Q4 2021
Revenue	$	788,732				140		%		23		%
Gross profit margin*		22.2		%		50		bps		(80	)	bps
Net income attributable to common stockholders	$	61,983				219		%		(20	)	%
Diluted EPS	$	1.63			$	1.10			$	(0.44	)
Adjusted EBITDA*	$	97,408				264		%		20		%
Adjusted EBITDA margin*		12.3		%		420		bps		(30	)	bps
Adjusted EPS*	$	1.70			$	1.12			$	0.30
Cash flows used in operations	$	(29,038	)			(16	)	%		60		%

* Refer to accompanying tables and discussion of non-GAAP (Generally Accepted Accounting Principles) financial measures below.

Business Highlights

• Highest revenue and Adjusted EBITDA in Company history

• Record number of professionals on assignment

• Year-over-year and sequential growth across all lines of business

• First quarter financial performance exceeded all guidance ranges

• Adjusted EBITDA margin of 12.3%

• Doubled the asset-based credit facility to $300 million as a cost effective source of liquidity

“Our historic revenue and adjusted EBITDA performance in the first quarter of 2022 reflects the tremendous success we have had in helping healthcare facilities navigate a challenging workforce environment. As we transition into a post-COVID world, we anticipate ongoing increases in the number of professionals on assignment by continuing to partner with our clients and clinicians to address short- and long-term talent management needs,” said John Martins, President and Chief Executive Officer of Cross Country Healthcare. He continued, “We believe that our investments in people and technology are providing the foundation for the next steps in our evolution as a tech-enabled workforce solutions company.”

First quarter consolidated revenue was $788.7 million, an increase of 140% year-over-year and 23% sequentially. Consolidated gross profit margin was 22.2%, up 50 basis points year-over-year and down 80 basis points sequentially. Net income attributable to common stockholders was $62.0 million compared to $19.4 million in the prior year and $77.6 million in the prior quarter. Diluted earnings per share (EPS) was $1.63 compared to $0.53 in the prior year and $2.07 in the prior quarter. Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) was $97.4 million or 12.3% of revenue, as compared with $26.7 million or 8.1% of revenue in the prior year, and $80.9 million or 12.6% of revenue in the prior quarter. Adjusted EPS was $1.70 compared to $0.58 in the prior year and $1.40 in the prior quarter.

Quarterly Business Segment Highlights

Nurse and Allied Staffing

Revenue was $765.6 million, an increase of 145% year-over-year and 23% sequentially. Contribution income was $110.1 million, an increase compared to $37.4 million in the prior year and $92.4 million in the prior quarter. Average field contract personnel on a full-time equivalent (FTE) basis were 13,454 as compared with 6,614 in the prior year and 11,520 in the prior quarter. Revenue per FTE per day was $628 compared to $522 in the prior year and $582 in the prior quarter. The increase in the average number of FTEs was primarily due to headcount growth in travel nurse and allied, as well as the year-over-year additional headcount resulting from the Workforce Solutions Group (WSG) acquisition. In the first quarter of 2022, average bill rates rose slightly as we continued to experience high demand across a wide range of specialties spanning the healthcare continuum. However, it was the spike in professionals on assignment and volume growth that primarily drove the year-over-year and sequential revenue improvement.

Physician Staffing

Revenue was $23.2 million, an increase of 43% year-over-year and 14% sequentially. Contribution income was $1.8 million, an increase compared to $1.4 million in both the prior year and prior quarter. Total days filled were 13,068 as compared with 9,469 in the prior year and 12,739 in the prior quarter. Revenue per day filled was $1,772 as compared with $1,714 in the prior year and $1,588 in the prior quarter. The increase in revenue was primarily due to an increase in volume in primary care physicians and certified registered nurse anesthetists. The increase in contribution income was driven by higher revenue, partially offset by higher direct costs.

Cash Flow and Balance Sheet Highlights

Cash flow used in operations for the quarter was $29.0 million, primarily due to the investment in net working capital associated with the continued growth in our business, with accounts receivable increasing $186.7 million this quarter. Days' sales outstanding was 62 days as of March 31, 2022, up 6 days year-over-year and up 4 days sequentially, primarily due to the timing of revenue recognized throughout the quarter given the monthly sequential growth through the first quarter.

On March 21, 2022, the Company amended its asset-based loan (ABL) Credit Agreement, which increased the aggregate committed size of the facility from $150.0 million to $300.0 million and extended the credit facility for an additional five years.

At March 31, 2022, the Company had $1.2 million in cash and cash equivalents and $173.9 million principal balance on its term loan, with $51.5 million of borrowings drawn under its ABL facility, and $17.5 million of letters of credit outstanding. As of March 31, 2022, borrowing base availability under the ABL was $300.0 million, with $231.0 million of excess availability.

Outlook for Second Quarter 2022

The guidance below applies to management’s expectations for the second quarter of 2022.

	Q2 2022 Range		Year-over-Year		Sequential
			Change		Change
Revenue	$735 million - $745 million		122% - 125%		(7)% - (6)%
Gross Profit Margin*	22.3% - 22.8%		40 bps - 90 bps		10 bps - 60 bps
Adjusted EBITDA*	$78.0 million - $83.0 million		222% - 242%		(20)% - (15)%
Adjusted EPS*	$1.30 - $1.40		$0.83 - $0.93		($0.40) - ($0.30)

* Refer to discussion of non-GAAP financial measures below.

The above estimates are based on current management expectations and, as such, are forward-looking and actual results may differ materially. The above ranges do not include the potential impact of any future divestitures, mergers, acquisitions, or other business combinations, changes in debt structure, or future significant share repurchases.

For the second quarter of 2022, average travel bill rates are anticipated to experience a high single to low double-digit decline sequentially. However, revenue guidance assumes volume growth across all lines of business. Looking beyond the second quarter, we anticipate further market share gains despite potential headwinds from changing bill rates or demand from certain specialties. We remain committed to investing in our people and our tech-enabled digital platform by doubling our IT project budget for 2022.

See accompanying non-GAAP financial measures and tables below.

INVITATION TO CONFERENCE CALL

The Company will hold its quarterly conference call on Wednesday, May 4, 2022, at 5:00 P.M. Eastern Time to discuss its first quarter 2022 financial results. This call will be webcast live and can be accessed at the Company’s website at ir.crosscountryhealthcare.com or by dialing 888-566-1290 from anywhere in the U.S. or by dialing 773-799-3776 from non-U.S. locations - Passcode: Cross Country. A replay of the webcast will be available from May 4th through May 18th on the Company’s website and a replay of the conference call will be available by telephone by calling 866-357-1431 from anywhere in the U.S. or 203-369-0118 from non-U.S. locations - Passcode: 5422.

ABOUT CROSS COUNTRY HEALTHCARE

Cross Country Healthcare, Inc. is a market-leading workforce solutions, tech-enabled talent platform, and staffing, recruitment, and advisory firm with 36 years of industry experience and insight. We solve complex labor-related challenges for customers while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing^® award winner, we are committed to an exceptionally high level of service to our clients and our homecare, education, and clinical and non-clinical healthcare professionals. Our locum tenens line of business, Cross Country Locums, has been certified by the National Committee for Quality Assurance (NCQA), the leader in healthcare accreditation, since 2001. We are the first publicly traded staffing firm to obtain The Joint Commission Certification, which we still hold with a Letter of Distinction. Cross Country Healthcare is rated as the top staffing and recruiting employer for women by InHerSights. For two consecutive years, we have received the Top Workplaces USA award and were recently recognized as a recipient of the Top Workplaces Award for Innovation and Leadership by Energage. We have a history of investing in diversity, equality, and inclusion as a key component of the organization’s overall corporate social responsibility program, closely aligned with its core values to create a better future for its people, communities, and its stockholders.

Copies of this and other news releases and additional information about the Company can be obtained online at ir.crosscountryhealthcare.com. Stockholders and prospective investors can also register to automatically receive the Company’s press releases, filings with the Securities and Exchange Commission (SEC), and other notices by e-mail.

NON-GAAP FINANCIAL MEASURES

This press release and the accompanying financial statement tables reference non-GAAP financial measures, such as gross profit margin, adjusted EBITDA, and adjusted EPS. Such non-GAAP financial measures are provided as additional information and should not be considered substitutes for, or superior to, financial measures calculated in accordance with U.S. GAAP. Such non-GAAP financial measures are provided for consistency and comparability to prior year results; furthermore, management believes they are useful to investors when evaluating the Company's performance as they exclude certain items that management believes are not indicative of the Company's future operating performance. Pro forma measures, if applicable, are adjusted to include the results of our acquisitions, and exclude the results of divestments, as if the transactions occurred in the beginning of the periods mentioned. Such non-GAAP financial measures may differ materially from the non-GAAP financial measures used by other companies. The financial statement tables that accompany this press release include a reconciliation of each non-GAAP financial measure to the most directly comparable U.S. GAAP financial measure and a more detailed discussion of each financial measure; as such, the financial statement tables should be read in conjunction with the presentation of these non-GAAP financial measures.

FORWARD LOOKING STATEMENTS

In addition to historical information, this press release contains statements relating to our future results (including certain projections and business trends) that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), and the Private Securities Litigation Reform Act, and are subject to the "safe harbor" created by those sections. Forward-looking statements consist of statements that are predictive in nature, depend upon or refer to future events. Words such as "expects", "anticipates", "intends", "plans", "believes", "estimates", "suggests", "appears", "seeks", "will", "could", and variations of such words and similar expressions are intended to identify forward-looking statements. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results and performance to be materially different from any future results or performance expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: the potential impacts of the COVID-19 pandemic on our business, financial condition, and results of operations, our ability to attract and retain qualified nurses, physicians and other healthcare personnel, costs and availability of short-term housing for our travel healthcare professionals, demand for the healthcare services we provide, both nationally and in the regions in which we operate, the functioning of our information systems, the effect of cyber security risks and cyber incidents on our business, the effect of existing or future government regulation and federal and state legislative and enforcement initiatives on our business, our clients’ ability to pay us for our services, our ability to successfully implement our acquisition and development strategies, including our ability to successfully integrate acquired businesses and realize synergies from such acquisitions, the effect of potential liabilities, losses, or other exposures in connection with the WSG acquisition, the effect of liabilities and other claims asserted against us, the effect of competition in the markets we serve, our ability to successfully defend the Company, its subsidiaries, and its officers and directors on the merits of any lawsuit or determine its potential liability, if any, and other factors, including, without limitation, the risk factors set forth in Item 1A. "Risk Factors" in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021, and in our other filings with the SEC. You should consult any further disclosures the Company makes on related subjects in its filings with the SEC.

Although we believe that these statements are based upon reasonable assumptions, we cannot guarantee future results and readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s opinions only as of the date of this press release. There can be no assurance that (i) we have correctly measured or identified all of the factors affecting our business or the extent of these factors’ likely impact, (ii) the available information with respect to these factors on which such analysis is based is complete or accurate, (iii) such analysis is correct, and/or (iv) our strategy, which is based in part on this analysis, will be successful. Except as may be required by law, the Company undertakes no obligation to update or revise forward-looking statements. All references to "we", "us", "our", or "Cross Country" in this press release mean Cross Country Healthcare, Inc. and its subsidiaries.

Cross Country Healthcare, Inc.
Consolidated Statements of Operations
(Unaudited, amounts in thousands, except per share data)
	Three Months Ended
	March 31,					March 31,					December 31,
	2022					2021					2021
Revenue from services	$	788,732				$	329,241				$	640,679
Operating expenses:
Direct operating expenses		613,938					257,776					493,529
Selling, general and administrative expenses		76,813					46,327					65,774
Bad debt expense		2,369					504					2,372
Depreciation and amortization		2,719					2,253					2,720
Acquisition and integration-related costs		40					—					83
Restructuring costs		480					1,238					239
Impairment charges		1,741					149					—
Total operating expenses		698,100					308,247					564,717
Income from operations		90,632					20,994					75,962
Other expenses (income):
Interest expense		3,521					671					2,817
Other income, net		(8	)				(37	)				(154	)
Income before income taxes		87,119					20,360					73,299
Income tax expense (benefit)		25,136					912					(4,274	)
Net income attributable to common stockholders	$	61,983				$	19,448				$	77,573
Net income per share attributable to common stockholders - Basic	$	1.67				$	0.54				$	2.10
Net income per share attributable to common stockholders - Diluted	$	1.63				$	0.53				$	2.07
Weighted average common shares outstanding:
Basic		37,028					36,181					36,974
Diluted		37,973					37,034					37,736

Cross Country Healthcare, Inc.
Reconciliation of Non-GAAP Financial Measures
(Unaudited, amounts in thousands, except per share data)
	Three Months Ended
	March 31,					March 31,					December 31,
	2022					2021					2021
Adjusted EBITDA:a
Net income attributable to common stockholders	$	61,983				$	19,448				$	77,573
Interest expense		3,521					671					2,817
Income tax expense (benefit)b		25,136					912					(4,274	)
Depreciation and amortization		2,719					2,253					2,720
Acquisition and integration-related costsc		40					—					83
Restructuring costsd		480					1,238					239
Legal settlements and feese		—					375					12
Impairment chargesf		1,741					149					—
Loss on disposal of fixed assets		19					—					159
Gain on lease termination		(21	)				(27	)				(308	)
Other income, net		(6	)				(10	)				(5	)
Equity compensation		1,601					1,349					1,637
Applicant tracking system costsg		195					375					280
Adjusted EBITDAa	$	97,408				$	26,733				$	80,933
Adjusted EBITDA margina		12.3	%				8.1	%				12.6	%
Adjusted EPS:h
Numerator:
Net income attributable to common stockholders	$	61,983				$	19,448				$	77,573
Non-GAAP adjustments - pretax:
Acquisition and integration-related costsc		40					—					83
Restructuring costsd		480					1,238					239
Legal settlements and feese		—					375					12
Impairment chargesf		1,741					149					—
Applicant tracking system costsg		195					375					280
Nonrecurring income tax adjustmentsi		—					—					(25,188	)
Tax impact of non-GAAP adjustments		184					(2	)				(158	)
Adjusted net income attributable to common stockholders - non-GAAP	$	64,623				$	21,583				$	52,841
Denominator:
Weighted average common shares - basic, GAAP		37,028					36,181					36,974
Dilutive impact of share-based payments		945					853					762
Adjusted weighted average common shares - diluted, non-GAAP		37,973					37,034					37,736
Reconciliation:
Diluted EPS, GAAP	$	1.63				$	0.53				$	2.07
Non-GAAP adjustments - pretax:
Restructuring costsd		0.01					0.03					—
Legal settlements and feese		—					0.01					—
Impairment chargesf		0.05					—					—
Applicant tracking system costsg		0.01					0.01					—
Nonrecurring income tax adjustmentsi		—					—					(0.67	)
Adjusted EPS, non-GAAPh	$	1.70				$	0.58				$	1.40

Cross Country Healthcare, Inc.
Consolidated Balance Sheets
(Unaudited, amounts in thousands)
	March 31,					December 31,
	2022					2021
Assets
Current assets:
Cash and cash equivalents	$	1,208				$	1,036
Accounts receivable, net		677,432					493,910
Prepaid expenses		7,689					7,648
Insurance recovery receivable		5,336					5,041
Other current assets		641					638
Total current assets		692,306					508,273
Property and equipment, net		16,706					15,833
Operating lease right-of-use assets		5,447					7,488
Goodwill		119,490					119,490
Trade names, indefinite-lived		5,900					5,900
Other intangible assets, net		40,543					42,344
Non-current deferred tax assets		9,117					11,525
Other non-current assets		26,925					21,956
Total assets	$	916,434				$	732,809
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable and accrued expenses	$	164,224				$	109,753
Accrued employee compensation and benefits		74,733					65,580
Current portion of debt		1,750					4,176
Operating lease liabilities - current		4,026					4,090
Income tax payable		29,140					7,307
Current portion of earnout liability		8,250					7,500
Other current liabilities		1,122					1,364
Total current liabilities		283,245					199,770
Long-term debt, less current portion		218,475					176,366
Operating lease liabilities - non-current		9,704					10,853
Non-current deferred tax liabilities		207					190
Long-term accrued claims		26,443					25,314
Non-current earnout liability		8,250					9,000
Other long-term liabilities		14,037					13,788
Total liabilities		560,361					435,281
Commitments and contingencies
Stockholders' equity:
Common stock		4					4
Additional paid-in capital		318,125					321,552
Accumulated other comprehensive loss		(1,304	)				(1,293	)
Retained earnings (accumulated deficit)		39,248					(22,735	)
Total stockholders' equity		356,073					297,528
Total liabilities and stockholders' equity	$	916,434				$	732,809

Cross Country Healthcare, Inc.
Segment Dataj
(Unaudited, amounts in thousands)
	Three Months Ended															Year-over-Year			Sequential
	March 31,		% of			March 31,		% of			December 31,		% of			% change			% change
	2022		Total			2021		Total			2021		Total			Fav (Unfav)			Fav (Unfav)
Revenue from services:
Nurse and Allied Staffing	$	765,580	97	%		$	313,008	95	%		$	620,446	97	%		145	%		23	%
Physician Staffing		23,152	3	%			16,233	5	%			20,233	3	%		43	%		14	%
	$	788,732	100	%		$	329,241	100	%		$	640,679	100	%		140	%		23	%
Contribution income:k
Nurse and Allied Staffing	$	110,101				$	37,417				$	92,392				194	%		19	%
Physician Staffing		1,765					1,428					1,428				24	%		24	%
		111,866					38,845					93,820				188	%		19	%
Corporate overheadl		16,254					14,211					14,816				(14	)%		(10	)%
Depreciation and amortization		2,719					2,253					2,720				(21	)%		—	%
Acquisition and integration-related costsc		40					—					83				(100	)%		52	%
Restructuring costsd		480					1,238					239				61	%		(101	)%
Impairment chargesf		1,741					149					—				NM			(100	)%
Income from operations	$	90,632				$	20,994				$	75,962				332	%		19	%
NM-Not meaningful.

Cross Country Healthcare, Inc.
Summary Condensed Consolidated Statements of Cash Flows
(Unaudited, amounts in thousands)
	Three Months Ended
	March 31,					March 31,					December 31,
	2022					2021					2021
Net cash used in operating activities	$	(29,038	)			$	(24,927	)			$	(73,365	)
Net cash used in investing activities		(2,096	)				(1,186	)				(4,686	)
Net cash provided by financing activities		31,308					38,004					78,226
Effect of exchange rate changes on cash		(2	)				(3	)				19
Change in cash and cash equivalents		172					11,888					194
Cash and cash equivalents at beginning of period		1,036					1,600					842
Cash and cash equivalents at end of period	$	1,208				$	13,488				$	1,036
Cross Country Healthcare, Inc.
Other Financial Data
(Unaudited)
	Three Months Ended
	March 31,					March 31,					December 31,
	2022					2021					2021
Consolidated gross profit marginm		22.2	%				21.7	%				23.0	%
Nurse and Allied Staffing statistical data:
FTEsn		13,454					6,614					11,520
Average Nurse and Allied Staffing revenue per FTE per dayo	$	628				$	522				$	582
Physician Staffing statistical data:
Days filledp		13,068					9,469					12,739
Revenue per day filledq	$	1,772				$	1,714				$	1,588

(a)		Adjusted EBITDA, a non-GAAP financial measure, is defined as net income (loss) attributable to common stockholders before interest expense, income tax expense (benefit), depreciation and amortization, acquisition and integration-related costs, restructuring costs, legal settlements and fees, impairment charges, gain or loss on derivative, loss on early extinguishment of debt, gain or loss on disposal of fixed assets, gain or loss on sale of business, other expense (income), net, equity compensation, and applicant tracking system costs. Adjusted EBITDA should not be considered a measure of financial performance under GAAP. Management presents Adjusted EBITDA because it believes that Adjusted EBITDA is a useful supplement to net income attributable to common stockholders as an indicator of operating performance. Management uses Adjusted EBITDA for planning purposes and as one performance measure in its incentive programs for certain members of its management team. Adjusted EBITDA, as defined, closely matches the operating measure as defined by the Company's credit facilities. Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by the Company's consolidated revenue.
(b)		The release of the majority of the valuation allowance on deferred tax assets as of December 31, 2021 resulted in an income tax benefit of $4.3 million for the three months ended December 31, 2021.
(c)		Acquisition and integration-related costs primarily include costs for legal and professional fees for the Selected, Inc. acquisition that closed late in the fourth quarter of 2021.
(d)		Restructuring costs are primarily comprised of employee termination costs, lease-related exit costs, and reorganization costs as part of planned cost savings initiatives.
(e)		Legal settlements and fees include legal settlement charges as presented on the consolidated statements of operations as well as legal fees pertaining to non-operational legal matters outside the normal course of operations which are included in selling, general and administrative expenses. For the three months ended March 31, 2021, we incurred legal fees related to various legal matters outside the normal course of operations.
(f)		Impairment charges for the three months ended March 31, 2022 were comprised of $1.7 million related to right-of-use assets and related property in connection with leases that were vacated.
(g)		Applicant tracking system costs are related to the Company's project to replace its legacy system supporting its travel nurse staffing business. These costs are reported in selling, general and administrative expenses on the consolidated statement of operations and included in corporate overhead in segment data.
(h)		Adjusted EPS, a non-GAAP financial measure, is defined as net income (loss) attributable to common stockholders per diluted share before the diluted EPS impact of acquisition and integration-related costs, restructuring costs, legal settlements and fees, impairment charges, gain or loss on derivative, loss on early extinguishment of debt, gain or loss on sale of business, applicant tracking system costs, and nonrecurring income tax adjustments. Adjusted EPS should not be considered a measure of financial performance under GAAP. Management presents Adjusted EPS because it believes that Adjusted EPS is a useful supplement to its reported EPS as an indicator of operating performance. Management believes it provides a more useful comparison of the Company's underlying business performance from period to period and is more representative of the future earnings capacity of the Company.
(i)		Non-recurring income tax adjustment for the three months ended December 31, 2021 reflects the reversal of the majority of the valuation allowance on deferred tax assets.
(j)		Segment data provided is in accordance with the Segment Reporting Topic of the FASB ASC.
(k)		Contribution income is defined as income (loss) from operations before depreciation and amortization, acquisition and integration-related costs, restructuring costs, legal settlement charges, impairment charges, and corporate overhead. Contribution income is a financial measure used by management when assessing segment performance.
(l)		Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, human resources, and marketing, as well as public company expenses and corporate-wide projects (initiatives).
(m)		Gross profit is defined as revenue from services less direct operating expenses. The Company's gross profit excludes allocated depreciation and amortization expense. Gross profit margin is calculated by dividing gross profit by revenue from services.
(n)		FTEs represent the average number of Nurse and Allied Staffing contract personnel on a full-time equivalent basis.
(o)		Average revenue per FTE per day is calculated by dividing Nurse and Allied Staffing revenue, excluding permanent placement, per FTE by the number of days worked in the respective periods.
(p)		Days filled is calculated by dividing the total hours invoiced during the period, including an estimate for the impact of accrued revenue, by 8 hours.
(q)		Revenue per day filled is calculated by dividing revenue as reported by days filled for the period presented.