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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
———————
FORM 10-Q
———————
☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the Quarterly Period Ended September 30, 2021
Or
☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the Transition Period From _________ to _________
———————
CROSS COUNTRY HEALTHCARE, INC.
(Exact name of registrant as specified in its charter)
——————— | | | | | | | | |
Delaware | 0-33169 | 13-4066229 |
(State or other jurisdiction of Incorporation or organization) | Commission file number | (I.R.S. Employer Identification Number) |
6551 Park of Commerce Boulevard, N.W.
Boca Raton, Florida 33487
(Address of principal executive offices)(Zip Code)
(561) 998-2232
(Registrant’s telephone number, including area code)
Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
———————
Securities registered pursuant to Section 12(b) of the Act: | | | | | | | | |
Title of each class | Trading Symbol | Name of each exchange on which registered |
Common stock, par value $0.0001 per share | CCRN | The Nasdaq Stock Market |
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ☒ Yes ☐ No
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act:
Large accelerated filer ☐ Accelerated filer ☒ Non-accelerated filer ☐
Smaller reporting company ☐ Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition
period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
The registrant had outstanding 38,003,670 shares of common stock, par value $0.0001 per share, as of October 31, 2021.
INFORMATION RELATING TO FORWARD-LOOKING STATEMENTS
In addition to historical information, this Quarterly Report on Form 10-Q contains statements relating to our future results (including certain projections and business trends) that are “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the Exchange Act), and the Private Securities Litigation Reform Act of 1995, and are subject to the “safe harbor” created by those sections. Forward-looking statements consist of statements that are predictive in nature, depend upon or refer to future events. Words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates”, “suggests”, “appears”, “seeks”, “will”, “could”, and variations of such words and similar expressions are intended to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results and performance to be materially different from any future results or performance expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: the potential impacts of the coronavirus pandemic (COVID-19) on our business, financial condition, and results of operations, our ability to attract and retain qualified nurses, physicians and other healthcare personnel, costs and availability of short-term housing for our travel healthcare professionals, demand for the healthcare services we provide, both nationally and in the regions in which we operate, the functioning of our information systems, the effect of cyber security risks and cyber incidents on our business, the effect of existing or future government regulation and federal and state legislative and enforcement initiatives on our business, our clients’ ability to pay us for our services, our ability to successfully implement our acquisition and development strategies, including our ability to successfully integrate acquired businesses and realize synergies from such acquisitions, the effect of liabilities and other claims asserted against us, the effect of competition in the markets we serve, our ability to successfully defend the Company, its subsidiaries, and its officers and directors on the merits of any lawsuit or determine its potential liability, if any, and other factors set forth in Item 1A. “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020 (2020 Form 10-K), as filed and updated in our Quarterly Reports on Form 10-Q and other filings with the Securities and Exchange Commission (SEC).
Although we believe that these statements are based upon reasonable assumptions, we cannot guarantee future results and readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management’s opinions only as of the date of this filing. There can be no assurance that (i) we have correctly measured or identified all of the factors affecting our business or the extent of these factors’ likely impact, (ii) the available information with respect to these factors on which such analysis is based is complete or accurate, (iii) such analysis is correct or (iv) our strategy, which is based in part on this analysis, will be successful. Except as may be required by law, the Company undertakes no obligation to update or revise forward-looking statements.
All references to “the Company”, “we”, “us”, “our”, or “Cross Country” in this Quarterly Report on Form 10-Q mean Cross Country Healthcare, Inc., and its consolidated subsidiaries.
CROSS COUNTRY HEALTHCARE, INC.
INDEX
FORM 10-Q
PART I. FINANCIAL INFORMATION
ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited, amounts in thousands)
| | | | | | | | | | | |
| September 30, 2021 | | December 31, 2020 |
| | | |
Assets | | | |
Current assets: | | | |
Cash and cash equivalents | $ | 842 | | | $ | 1,600 | |
Accounts receivable, net of allowances of $5,388 in 2021 and $4,021 in 2020 | 301,040 | | | 170,003 | |
Prepaid expenses | 3,418 | | | 5,455 | |
Insurance recovery receivable | 4,655 | | | 4,698 | |
Other current assets | 3,318 | | | 1,355 | |
Total current assets | 313,273 | | | 183,111 | |
Property and equipment, net of accumulated depreciation of $18,225 in 2021 and $17,013 in 2020 | 14,877 | | | 12,351 | |
Operating lease right-of-use assets | 8,064 | | | 10,447 | |
Goodwill | 112,990 | | | 90,924 | |
Trade names, indefinite-lived | 5,900 | | | 5,900 | |
Other intangible assets, net | 44,145 | | | 34,831 | |
Other non-current assets | 21,171 | | | 19,409 | |
Total assets | $ | 520,420 | | | $ | 356,973 | |
| | | |
Liabilities and Stockholders' Equity | | | |
Current liabilities: | | | |
Accounts payable and accrued expenses | $ | 73,033 | | | $ | 49,877 | |
Accrued compensation and benefits | 54,875 | | | 35,540 | |
Current portion of debt | 3,426 | | | 2,425 | |
Operating lease liabilities - current | 4,362 | | | 4,509 | |
Current portion of earnout liability | 7,500 | | | — | |
Other current liabilities | 1,466 | | | 1,072 | |
Total current liabilities | 144,662 | | | 93,423 | |
Long-term debt, less current portion | 98,665 | | | 53,408 | |
Operating lease liabilities - non-current | 12,280 | | | 15,234 | |
Non-current deferred tax liabilities | 9,388 | | | 6,592 | |
Long-term accrued claims | 25,521 | | | 25,412 | |
Long-term contingent consideration | 7,500 | | | — | |
Other long-term liabilities | 5,605 | | | 7,995 | |
Total liabilities | 303,621 | | | 202,064 | |
| | | |
Commitments and contingencies | | | |
| | | |
Stockholders' equity: | | | |
Common stock | 4 | | | 4 | |
Additional paid-in capital | 318,415 | | | 310,388 | |
Accumulated other comprehensive loss | (1,312) | | | (1,280) | |
Accumulated deficit | (100,308) | | | (154,737) | |
Total Cross Country Healthcare, Inc. stockholders' equity | 216,799 | | | 154,375 | |
Noncontrolling interest in subsidiary | — | | | 534 | |
Total stockholders' equity | 216,799 | | | 154,909 | |
Total liabilities and stockholders' equity | $ | 520,420 | | | $ | 356,973 | |
See accompanying notes to the condensed consolidated financial statements
1
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, amounts in thousands, except per share data)
| | | | | | | | | | | | | | | | | | | | | | | |
| Three Months Ended | | Nine Months Ended |
| September 30, | | September 30, |
| 2021 | | 2020 | | 2021 | | 2020 |
| | | | | | | |
Revenue from services | $ | 374,905 | | | $ | 193,968 | | | $ | 1,035,973 | | | $ | 620,811 | |
Operating expenses: | | | | | | | |
Direct operating expenses | 291,111 | | | 145,965 | | | 808,124 | | | 472,471 | |
Selling, general and administrative expenses | 52,847 | | | 40,804 | | | 149,518 | | | 128,939 | |
Bad debt expense | 1,441 | | | 946 | | | 2,411 | | | 2,383 | |
Depreciation and amortization | 2,680 | | | 3,247 | | | 7,132 | | | 10,472 | |
Acquisition and integration-related costs | 61 | | | — | | | 985 | | | 77 | |
Restructuring costs | 318 | | | 2,316 | | | 2,391 | | | 5,210 | |
Impairment charges | — | | | 1,071 | | | 2,070 | | | 16,082 | |
Total operating expenses | 348,458 | | | 194,349 | | | 972,631 | | | 635,634 | |
Income (loss) from operations | 26,447 | | | (381) | | | 63,342 | | | (14,823) | |
Other expenses (income): | | | | | | | |
Interest expense | 2,182 | | | 608 | | | 4,049 | | | 2,219 | |
Other income, net | (375) | | | (10) | | | (616) | | | (46) | |
Income (loss) before income taxes | 24,640 | | | (979) | | | 59,909 | | | (16,996) | |
Income tax expense (benefit) | 1,207 | | | 169 | | | 5,480 | | | (32) | |
Consolidated net income (loss) | 23,433 | | | (1,148) | | | 54,429 | | | (16,964) | |
Less: Net income attributable to noncontrolling interest in subsidiary | — | | | 186 | | | — | | | 610 | |
Net income (loss) attributable to common shareholders | $ | 23,433 | | | $ | (1,334) | | | $ | 54,429 | | | $ | (17,574) | |
| | | | | | | |
Net income (loss) per share attributable to common shareholders - Basic | $ | 0.63 | | | $ | (0.04) | | | $ | 1.49 | | | $ | (0.49) | |
| | | | | | | |
Net income (loss) per share attributable to common shareholders - Diluted | $ | 0.62 | | | $ | (0.04) | | | $ | 1.46 | | | $ | (0.49) | |
| | | | | | | |
Weighted average common shares outstanding: | | | | | | | |
Basic | 36,963 | | | 36,176 | | | 36,593 | | | 36,058 | |
Diluted | 37,582 | | | 36,176 | | | 37,276 | | | 36,058 | |
See accompanying notes to the condensed consolidated financial statements
2
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(Unaudited, amounts in thousands)
| | | | | | | | | | | | | | | | | | | | | | | |
| Three Months Ended | | Nine Months Ended |
| September 30, | | September 30, |
| 2021 | | 2020 | | 2021 | | 2020 |
Consolidated net income (loss) | $ | 23,433 | | | $ | (1,148) | | | $ | 54,429 | | | $ | (16,964) | |
| | | | | | | |
Other comprehensive (loss) income, before income tax: | | | | | | | |
Unrealized foreign currency translation (loss) gain | (2) | | | 33 | | | (32) | | | (54) | |
| | | | | | | |
Taxes on other comprehensive loss: | | | | | | | |
Income tax effect related to unrealized foreign currency translation | — | | | — | | | — | | | — | |
| | | | | | | |
Other comprehensive (loss) income, net of tax | (2) | | | 33 | | | (32) | | | (54) | |
| | | | | | | |
Comprehensive income (loss) | 23,431 | | | (1,115) | | | 54,397 | | | (17,018) | |
Less: Net income attributable to noncontrolling interest in subsidiary | — | | | 186 | | | — | | | 610 | |
Comprehensive income (loss) attributable to common shareholders | $ | 23,431 | | | $ | (1,301) | | | $ | 54,397 | | | $ | (17,628) | |
See accompanying notes to the condensed consolidated financial statements
3
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
Three Months Ended September 30, 2021 and 2020
(Unaudited, amounts in thousands)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Common Stock | | Additional Paid-In Capital | | Accumulated Other Comprehensive Loss, net | | (Accumulated Deficit) Retained Earnings | | Noncontrolling Interest in Subsidiary | | Stockholders’ Equity |
Shares | | Dollars |
Balances at June 30, 2021 | 36,962 | | | $ | 4 | | | $ | 316,644 | | | $ | (1,310) | | | $ | (123,741) | | | $ | 534 | | | $ | 192,131 | |
Vesting of restricted stock | 2 | | | — | | | — | | | — | | | — | | | — | | | — | |
Equity compensation | — | | | — | | | 1,771 | | | — | | | — | | | — | | | 1,771 | |
Foreign currency translation adjustment, net of taxes | — | | | — | | | — | | | (2) | | | — | | | — | | | (2) | |
Dissolution of noncontrolling interest | — | | | — | | | — | | | — | | | — | | | (324) | | | (324) | |
Distribution to noncontrolling shareholder | — | | | — | | | — | | | — | | | — | | | (210) | | | (210) | |
Net income | — | | | — | | | — | | | — | | | 23,433 | | | — | | | 23,433 | |
Balances at September 30, 2021 | 36,964 | | | $ | 4 | | | $ | 318,415 | | | $ | (1,312) | | | $ | (100,308) | | | $ | — | | | $ | 216,799 | |
| | | | | | | | | | | | | |
| Common Stock | | Additional Paid-In Capital | | Accumulated Other Comprehensive Loss, net | | (Accumulated Deficit) Retained Earnings | | Noncontrolling Interest in Subsidiary | | Stockholders’ Equity |
Shares | | Dollars |
Balances at June 30, 2020 | 36,175 | | | $ | 4 | | | $ | 307,985 | | | $ | (1,327) | | | $ | (158,015) | | | $ | 427 | | | $ | 149,074 | |
Vesting of restricted stock | 2 | | | — | | | — | | | — | | | — | | | — | | | — | |
Equity compensation | — | | | — | | | 1,064 | | | — | | | — | | | — | | | 1,064 | |
Foreign currency translation adjustment, net of taxes | — | | | — | | | — | | | 33 | | | — | | | — | | | 33 | |
Distribution to noncontrolling shareholder | — | | | — | | | — | | | — | | | — | | | (103) | | | (103) | |
Net (loss) income | — | | | — | | | — | | | — | | | (1,334) | | | 186 | | | (1,148) | |
Balances at September 30, 2020 | 36,177 | | | $ | 4 | | | $ | 309,049 | | | $ | (1,294) | | | $ | (159,349) | | | $ | 510 | | | $ | 148,920 | |
See accompanying notes to the condensed consolidated financial statements
4
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
Nine Months Ended September 30, 2021 and 2020
(Unaudited, amounts in thousands)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| Common Stock | | Additional Paid-In Capital | | Accumulated Other Comprehensive Loss, net | | (Accumulated Deficit) Retained Earnings | | Noncontrolling Interest in Subsidiary | | Stockholders’ Equity |
Shares | | Dollars |
Balances at December 31, 2020 | 36,177 | | | $ | 4 | | | $ | 310,388 | | | $ | (1,280) | | | $ | (154,737) | | | $ | 534 | | | $ | 154,909 | |
Vesting of restricted stock | 479 | | | — | | | (2,230) | | | — | | | — | | | — | | | (2,230) | |
Equity compensation | — | | | — | | | 5,257 | | | — | | | — | | | — | | | 5,257 | |
Foreign currency translation adjustment, net of taxes | — | | | — | | | — | | | (32) | | | — | | | — | | | (32) | |
Acquisition of WSG | 308 | | | — | | | 5,000 | | | — | | | — | | | — | | | 5,000 | |
Dissolution of noncontrolling interest | — | | | — | | | — | | | — | | | — | | | (324) | | | (324) | |
Distribution to noncontrolling shareholder | — | | | — | | | — | | | — | | | — | | | (210) | | | (210) | |
Net income | — | | | — | | | — | | | — | | | 54,429 | | | — | | | 54,429 | |
Balances at September 30, 2021 | 36,964 | | | $ | 4 | | | $ | 318,415 | | | $ | (1,312) | | | $ | (100,308) | | | $ | — | | | $ | 216,799 | |
| | | | | | | | | | | | | |
| Common Stock | | Additional Paid-In Capital | | Accumulated Other Comprehensive Loss, net | | (Accumulated Deficit) Retained Earnings | | Noncontrolling Interest in Subsidiary | | Stockholders’ Equity |
Shares | | Dollars |
Balances at December 31, 2019 | 35,871 | | | $ | 4 | | | $ | 305,643 | | | $ | (1,240) | | | $ | (141,775) | | | $ | 868 | | | $ | 163,500 | |
Vesting of restricted stock | 306 | | | — | | | (657) | | | — | | | — | | | — | | | (657) | |
Equity compensation | — | | | — | | | 4,063 | | | — | | | — | | | — | | | 4,063 | |
Foreign currency translation adjustment, net of taxes | — | | | — | | | — | | | (54) | | | — | | | — | | | (54) | |
Distribution to noncontrolling shareholder | — | | | — | | | — | | | — | | | — | | | (968) | | | (968) | |
Net (loss) income | — | | | — | | | — | | | — | | | (17,574) | | | 610 | | | (16,964) | |
Balances at September 30, 2020 | 36,177 | | | $ | 4 | | | $ | 309,049 | | | $ | (1,294) | | | $ | (159,349) | | | $ | 510 | | | $ | 148,920 | |
See accompanying notes to the condensed consolidated financial statements
5
CROSS COUNTRY HEALTHCARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, amounts in thousands)
| | | | | | | | | | | |
| Nine Months Ended |
| September 30, |
| 2021 | | 2020 |
Cash flows from operating activities | | | |
Consolidated net income (loss) | $ | 54,429 | | | $ | (16,964) | |
Adjustments to reconcile net income (loss) to net cash (used in) provided by operating activities: | | | |
Depreciation and amortization | 7,132 | | | 10,472 | |
Provision for allowances | 3,836 | | | 3,355 | |
Deferred income tax expense (benefit) | 2,797 | | | (650) | |
Non-cash lease expense | 1,866 | | | 2,932 | |
Impairment charges | 2,070 | | | 16,082 | |
Equity compensation | 5,257 | | | 4,063 | |
Other non-cash costs | 833 | | | 460 | |
Changes in operating assets and liabilities: | | | |
Accounts receivable | (122,887) | | | (2,597) | |
Prepaid expenses and other assets | (259) | | | 291 | |
Accounts payable and accrued expenses | 36,675 | | | 10,388 | |
Operating lease liabilities | (4,592) | | | (4,394) | |
Other | 590 | | | 1,837 | |
Net cash (used in) provided by operating activities | (12,253) | | | 25,275 | |
| | | |
Cash flows from investing activities | | | |
Acquisitions, net of cash acquired | (24,470) | | | — | |
Purchases of property and equipment | (4,890) | | | (3,659) | |
Net cash used in investing activities | (29,360) | | | (3,659) | |
| | | |
Cash flows from financing activities | | | |
Proceeds from term loan | 100,000 | | | — | |
Principal payments on term loan | (250) | | | — | |
Debt issuance costs | (4,573) | | | (81) | |
Borrowings under revolving credit facility | 288,467 | | | 310,965 | |
Repayments on revolving credit facility | (337,876) | | | (325,900) | |
Cash paid for shares withheld for taxes | (2,230) | | | (658) | |
Principal payments on note payable | (2,426) | | | (2,426) | |
Cash payments to noncontrolling shareholder | (210) | | | (968) | |
Other | (33) | | | (115) | |
Net cash provided by (used in) financing activities | 40,869 | | | (19,183) | |
| | | |
Effect of exchange rate changes on cash | (14) | | | (19) | |
Change in cash and cash equivalents | (758) | | | 2,414 | |
Cash and cash equivalents at beginning of period | 1,600 | | | 1,032 | |
Cash and cash equivalents at end of period | $ | 842 | | | $ | 3,446 | |
See accompanying notes to the condensed consolidated financial statements
6
CROSS COUNTRY HEALTHCARE, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
1. ORGANIZATION AND BASIS OF PRESENTATION
Nature of Business
The accompanying condensed consolidated financial statements include the accounts of Cross Country Healthcare, Inc. and its direct and indirect wholly-owned subsidiaries (collectively, the Company), as well as Cross Country Talent Acquisition Group, LLC, which was a joint venture controlled by the Company but not wholly-owned. Effective December 31, 2020, the sole professional staffing services agreement held by this joint venture was terminated and, as a result, the Company dissolved Cross Country Talent Acquisition Group, LLC in the third quarter of 2021. In the opinion of management, all adjustments necessary for a fair presentation of such unaudited condensed consolidated financial statements have been included. All such adjustments consisted of all normal recurring items, including the elimination of all intercompany transactions and balances.
The accompanying condensed consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (U.S. GAAP) for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and notes required by U.S. GAAP for complete financial statements. These operating results are not necessarily indicative of the results that may be expected for the year ending December 31, 2021.
These unaudited interim condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes thereto for the year ended December 31, 2020 included in the Company’s Annual Report on Form 10-K as filed with the SEC on February 25, 2021 (2020 Form 10-K). The December 31, 2020 condensed consolidated balance sheet included herein was derived from the December 31, 2020 audited consolidated balance sheet included in the 2020 Form 10-K.
Certain prior year amounts have been reclassified to conform to the current year presentation. See the condensed consolidated balance sheets and statements of cash flows, Note 3 - Revenue Recognition, and Note 12 - Segment Data.
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Use of Estimates
The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts in the condensed consolidated financial statements and accompanying notes. Management has assessed various accounting estimates and other matters, including those that require consideration of forecasted financial information, in context of the unknown future impacts of the current global outbreak of COVID-19 using information that is reasonably available to the Company at the time. Significant estimates and assumptions are used for, but not limited to: (1) the valuation of accounts receivable; (2) goodwill, trade names, and other intangible assets; (3) other long-lived assets; (4) share-based compensation; (5) accruals for health, workers’ compensation, and professional liability claims; (6) valuation of deferred tax assets; (7) legal contingencies; (8) income taxes; and (9) sales and other non-income tax liabilities. Accrued insurance claims and reserves include estimated settlements from known claims and actuarial estimates for claims incurred but not reported. As additional information becomes available to the Company, its future assessment of these estimates, including management's expectations at the time regarding the duration, scope and severity of the pandemic, as well as other factors, could materially and adversely impact the Company's consolidated financial statements in future reporting periods. Actual results could differ from those estimates.
COVID-19
The Company continues to closely monitor the COVID-19 pandemic, and prioritize the mental health and well-being of its employees. While operating primarily through a remote workforce, the Company's offices remain open with stringent safety guidelines and procedures in place, including allowing only vaccinated employees on-site, social distancing, and enhanced cleaning at all of its locations. Business travel, including visits to healthcare clients, continues to be somewhat limited at the request of the Company's clients who are continuing to cope with the pandemic twenty-four hours a day/seven days a week.
During the third quarter of 2021, the number of new COVID-19 cases and hospitalizations from the Delta variant began to decline, but the Company still continued to see higher bill rates than pre-pandemic and demand for its services remained high with tens of thousands of openings across the nation in all healthcare specialties and across all of its segments. The investments, digital transformation, and other changes and improvements the Company has made during the pandemic have allowed it to quickly respond to the record level of demand that it is continuing to see across a wide range of specialties, including operating room, emergency room, pediatrics, labor and delivery, and medical and surgical services which are not directly related to COVID needs.
Throughout the pandemic, the Company has partnered with its clients to deliver flexible solutions aimed at solving their immediate and long-term challenges. It has continued to provide data, industry insights, marketing analytics, and consulting services to assist clients in determining the appropriate rates necessary to attract the supply they need. One of the Company's core values is to act ethically and responsibly, and it has been especially important during this pandemic to be transparent and build trust with its clients to re-enforce long-lasting relationships as both demand and bill rates have increased to unprecedented levels.
Accounts Receivable, net
The timing of revenue recognition, billings, and collections results in billed and unbilled accounts receivable from customers, which are classified as accounts receivable on the condensed consolidated balance sheets and are presented net of allowances for doubtful accounts and sales allowances. Estimated revenue for the Company employees', subcontracted employees', and independent contractors’ time worked but not yet billed at September 30, 2021 and December 31, 2020 totaled $121.9 million and $48.3 million, respectively.
The Company generally does not require collateral and mitigates its credit risk by performing credit evaluations and monitoring at-risk accounts. The allowance for doubtful accounts is established for losses expected to be incurred on accounts receivable balances. Accounts receivable are written off against the allowance for doubtful accounts when the Company determines amounts are no longer collectible. Judgment is required in the estimation of the allowance and the Company evaluates the collectability of its accounts receivable and contract assets based on a combination of factors. The Company bases its allowance for doubtful account estimates on its historical write-off experience, current conditions, an analysis of the aging of outstanding receivable and customer payment patterns, and specific reserves for customers in adverse condition adjusted for current expectations for the customers or industry. Based on the information currently available, the Company also considered current expectations of future economic conditions, including the impact of COVID-19, when estimating its allowance for doubtful accounts.
The opening balance of the allowance for doubtful accounts is reconciled to the closing balance for expected credit losses as follows: | | | | | | | | | | | |
| |
| |
| 2021 | | 2020 |
Allowance for Doubtful Accounts | (amounts in thousands) |
Balance at January 1 | $ | 3,416 | | | $ | 2,406 | |
Bad Debt Expense | 504 | | | 539 | |
Write-Offs, net of Recoveries | (699) | | | (349) | |
Balance at March 31 | 3,221 | | | 2,596 | |
Bad Debt Expense | 466 | | | 898 | |
Write-Offs, net of Recoveries | (358) | | | (532) | |
Balance at June 30 | 3,329 | | | 2,962 | |
Bad Debt Expense | 1,441 | | | 946 | |
Write-Offs, net of Recoveries | (138) | | | (800) | |
Balance at September 30 | $ | 4,632 | | | $ | 3,108 | |
| | | |
| | | |
| | | |
In addition to the allowance for doubtful accounts, the Company maintains a sales allowance for billing-related adjustments which may arise in the ordinary course of business and adjustments to the reserve are recorded as contra-revenue. The balance of this allowance as of September 30, 2021 and December 31, 2020 was $0.8 million and $0.6 million, respectively.
The Company’s contract terms typically require payment between 30 to 60 days from the date of invoice and are considered past due based on the particular negotiated contract terms. The majority of the Company's customers are U.S. based healthcare
systems with a significant percentage in acute-care facilities. No single customer accounted for more than 10% of the Company’s revenue for the three and nine months ended September 30, 2021, or the accounts receivable balance as of September 30, 2021 and December 31, 2020.
Restructuring Costs
The Company considers restructuring activities to be programs whereby it fundamentally changes its operations, such as closing and consolidating facilities, reducing headcount, and realigning operations in response to changing market conditions. As a result, restructuring costs on the condensed consolidated statements of operations primarily include employee termination costs and lease-related exit costs.
Reconciliation of the employee termination costs and lease-related exit costs beginning and ending liability balance is presented below: | | | | | | | | | | | |
| |
| Employee Termination Costs | | Lease-Related Exit Costs |
| (amounts in thousands) |
Balance at January 1, 2021 | $ | 499 | | | $ | 2,687 | |
Charged to restructuring costs (a) | 824 | | | 46 | |
Payments | (344) | | | (207) | |
Balance at March 31, 2021 | 979 | | | 2,526 | |
Charged to restructuring costs (a) | 2 | | | 458 | |
Payments | (387) | | | (204) | |
Balance at June 30, 2021 | 594 | | | 2,780 | |
Charged to restructuring costs (a) | (10) | | | 47 | |
Payments | (278) | | | (194) | |
Balance at September 30, 2021 | $ | 306 | | | $ | 2,633 | |
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________________
(a) Aside from what is presented in the table above, restructuring costs in the condensed consolidated statements of operations for the nine months ended September 30, 2021 include $1.0 million of ongoing lease costs related to the Company's strategic reduction in its real estate footprint, which are included as operating lease liabilities - current and non-current in our condensed consolidated balance sheets. Other costs were immaterial for the nine months ended September 30, 2021.
Recently Adopted Accounting Pronouncements
Effective January 1, 2021, the Company adopted ASU No. 2019-12, Income Taxes (Topic 740), Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740, and improves consistent application of and simplifies U.S. GAAP for other areas of Topic 740 by clarifying and amending existing guidance. The guidance requires either a prospective, retrospective, or modified retrospective approach depending on the amendment. The Company prospectively adopted this guidance with no material impact on its consolidated financial statements.
3. REVENUE RECOGNITION
The Company's revenues from customer contracts are generated from temporary staffing services and other services. Revenue is disaggregated by segment in the following table. Sales and usage-based taxes are excluded from revenue.
| | | | | | | | | | | | | | | | | | | |
| Three Months ended September 30, 2021 |
| Nurse And Allied Staffing | | Physician Staffing | | | | Total Segments |
| (amounts in thousands) |
Temporary Staffing Services | $ | 347,115 | | | $ | 18,055 | | | | | $ | 365,170 | |
Other Services | 9,024 | | | 711 | | | | | 9,735 | |
Total | $ | 356,139 | | | $ | 18,766 | | | | | $ | 374,905 | |
| | | | | | | |
| Three Months ended September 30, 2020 |
| Nurse And Allied Staffing | | Physician Staffing | | | | Total Segments |
| (amounts in thousands) |
Temporary Staffing Services | $ | 169,264 | | | $ | 15,753 | | | | | $ | 185,017 | |
Other Services | 8,252 | | | 699 | | | | | 8,951 | |
Total | $ | 177,516 | | | $ | 16,452 | | | | | $ | 193,968 | |
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| Nine Months ended September 30, 2021 |
| Nurse And Allied Staffing | | Physician Staffing | | | | Total Segments |
| (amounts in thousands) |
Temporary Staffing Services | $ | 961,608 | | | $ | 48,534 | | | | | $ | 1,010,142 | |
Other Services | 23,727 | | | 2,104 | | | | | 25,831 | |
Total | $ | 985,335 | | | $ | 50,638 | | | | | $ | 1,035,973 | |
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| Nine Months ended September 30, 2020 |
| Nurse And Allied Staffing | | Physician Staffing | | | | Total Segments |
| (amounts in thousands) |
Temporary Staffing Services | $ | 547,543 | | | $ | 48,994 | | | | | $ | 596,537 | |
Other Services | 21,763 | | | 2,511 | | | | | 24,274 | |
Total | $ | 569,306 | | | $ | 51,505 | | | | | $ | 620,811 | |
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________________
In the first quarter of 2021, the Company modified its reportable segments and, as a result, now discloses the following two reportable segments - Nurse and Allied Staffing and Physician Staffing. Other Services in the amount of $2.3 million and $7.7 million, respectively, included in the previously-reported Search segment have been reclassified to Nurse and Allied Staffing for the three and nine months ended September 30, 2020. See Note 12 - Segment Data.
4. ACQUISITION
Cross Country Workforce Solutions Group
On June 8, 2021, the Company purchased and acquired substantially all of the assets and assumed certain liabilities of Workforce Solutions Group, Inc. for a purchase price of $25.0 million in cash (parties have agreed to a net working capital reduction of $1.1 million), and $5.0 million in shares (or 307,730 shares) of the Company's common stock. The transaction was treated as a purchase of assets for income tax purposes.
The sellers are also eligible to receive an earnout based on the business' performance through three years after the acquisition date that could provide up to an additional $15.0 million in cash. The current portion of the liability of $7.5 million is included
in current portion of earnout liability and the non-current portion of $7.5 million is included in long-term contingent consideration on the condensed consolidated balance sheets. See Note 10 - Fair Value Measurements.
The business has been branded Cross Country Workforce Solutions Group (WSG) and primarily works with local and national healthcare systems and managed care providers to coordinate in-home care services for participants. WSG also provides a range of consulting and talent management solutions to its healthcare clients, including home care staffing, recruitment process outsourcing, contingent workforce evaluation, and talent acquisition.
The following table is an estimate of the assets acquired and liabilities assumed on June 8, 2021:
| | | | | |
| (amounts in thousands) |
Cash and cash equivalents | $ | 957 | |
Accounts receivable | 11,991 | |
Other current assets | 59 | |
Property and equipment | 10 | |
Goodwill | 22,066 | |
Other intangible assets | 14,200 | |
Total assets acquired | 49,283 | |
Accounts payable and accrued expenses | 3,562 | |
Accrued compensation and benefits | 1,387 | |
Long-term contingent consideration | 15,000 | |
Total liabilities assumed | 19,949 | |
Net assets acquired | $ | 29,334 | |
The Company assigned a value to other identifiable intangible assets of $14.2 million in customer relationships with a weighted average estimated useful life of 11.5 years. Substantially all of the accounts receivable acquired are expected to be collectible.
The remaining excess purchase price over the fair value of net assets acquired of $22.1 million was recorded as goodwill on the Company's condensed consolidated balance sheet. Associated acquisition-related costs incurred were $1.0 million and have been included in acquisition and integration-related costs on the Company's condensed consolidated statement of operations for the nine months ended September 30, 2021. See Note 7 - Goodwill, Trade Names, and Other Intangible Assets.
The acquisition was not significant and has been accounted for in accordance with the Business Combinations Topic of the Financial Accounting Standards Board (FASB) Accounting Standard Codification (ASC), using the acquisition method of accounting. WSG's results of operations, since the date of acquisition, are included in the Nurse and Allied Staffing business segment, and are not material. The pro-forma impact on the Company's consolidated revenue from services and net income, including the pro forma effect of events that are directly attributable to the acquisition, was not significant.
5. COMPREHENSIVE INCOME (LOSS)
Total comprehensive income (loss) includes net income or loss and foreign currency translation adjustments, net of any related deferred taxes. Certain of the Company’s foreign subsidiaries use their respective local currency as their functional currency. In accordance with the Foreign Currency Matters Topic of the FASB ASC, assets and liabilities of these operations are translated at the exchange rates in effect on the balance sheet date. Income statement items are translated at the average exchange rates for the period. The cumulative impact of currency fluctuations related to the balance sheet translation is included in accumulated other comprehensive loss in the accompanying condensed consolidated balance sheets and was an unrealized loss of $1.3 million at September 30, 2021 and December 31, 2020.
There was no income tax impact related to components of other comprehensive income (loss) for the three and nine months ended September 30, 2021 and 2020.
6. EARNINGS PER SHARE
The following table sets forth the components of the numerator and denominator for the computation of the basic and diluted earnings per share: | | | | | | | | | | | | | | | | | | | | | | | |
| Three Months Ended | | Nine Months Ended |
September 30, | | September 30, |
2021 | | 2020 | | 2021 | | 2020 |
| (amounts in thousands, except per share data) |
Numerator: | | | | | | | |
Net income (loss) attributable to common shareholders - Basic and Diluted | $ | 23,433 | | | $ | (1,334) | | | $ | 54,429 | | | $ | (17,574) | |
| | | | | | | |
Denominator: | | | | | | | |
Weighted average common shares - Basic | 36,963 | | | 36,176 | | | 36,593 | | | 36,058 | |
Effect of diluted shares: | | | | | | | |
Share-based awards (a) | 619 | | | — | | | 683 | | | — | |
Weighted average common shares - Diluted | 37,582 | | | 36,176 | | | 37,276 | | | 36,058 | |
| | | | | | | |
Net income (loss) per share attributable to common shareholders - Basic | $ | 0.63 | | | $ | (0.04) | | | $ | 1.49 | | | $ | (0.49) | |
| | | | | | | |
Net income (loss) per share attributable to common shareholders - Diluted | $ | 0.62 | | | $ | (0.04) | | | $ | 1.46 | | | $ | (0.49) | |
________________
(a) Due to the net loss for the three and nine months ended September 30, 2020, 227,821 and 252,810 shares, respectively, were excluded from diluted weighted average shares due to their anti-dilutive effect.
7. GOODWILL, TRADE NAMES, AND OTHER INTANGIBLE ASSETS
The Company had the following acquired intangible assets: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| September 30, 2021 | | December 31, 2020 |
| Gross Carrying Amount | | Accumulated Amortization | | Net Carrying Amount | | Gross Carrying Amount | | Accumulated Amortization | | Net Carrying Amount |
| (amounts in thousands) |
Intangible assets subject to amortization: |
Databases | $ | 30,530 | | | $ | 17,612 | | | $ | 12,918 | | | $ | 30,530 | | | $ | 15,322 | | | $ | 15,208 | |
Customer relationships | 47,738 | | | 16,558 | | | 31,180 | | | 33,538 | | | 14,007 | | | 19,531 | |
Non-compete agreements | 304 | | | 257 | | | 47 | | | 304 | | | 212 | | | 92 | |
Other intangible assets, net | $ | 78,572 | | | $ | 34,427 | | | $ | 44,145 | | | $ | 64,372 | | | $ | 29,541 | | | $ | 34,831 | |
| | | | | | | | | | | |
Intangible assets not subject to amortization: |
Trade names, indefinite-lived | | | | | $ | 5,900 | | | | | | | $ | 5,900 | |
As of September 30, 2021, estimated annual amortization expense is as follows:
| | | | | |
Years Ending December 31: | (amounts in thousands) |
2021 | $ | 1,801 | |
2022 | 7,175 | |
2023 | 7,117 | |
2024 | 6,479 | |
2025 | 5,921 | |
Thereafter | 15,652 | |
| $ | 44,145 | |
The changes in the carrying amount of goodwill by reportable segment are as follows: | | | | | | | | | | | | | | | | | | | |
| Nurse and Allied Staffing | | Physician Staffing | | | | Total |
| (amounts in thousands) |
Balances as of December 31, 2020 | | | | | | | |
Aggregate goodwill acquired | $ | 367,880 | | | $ | 43,405 | | | | | $ | 411,285 | |
Sale of business | (9,889) | | | — | | | | | (9,889) | |
Accumulated impairment loss | (269,874) | | | (40,598) | | | | | (310,472) | |
Goodwill, net of impairment loss | 88,117 | | | 2,807 | | | | | 90,924 | |
| | | | | | | |
Changes to aggregate goodwill in 2021 | | | | | | | |
Aggregate goodwill acquired (a) | 22,066 | | | — | | | | | 22,066 | |
| | | | | | | |
Balances as of September 30, 2021 | | | | | | | |
Aggregate goodwill acquired | 389,946 | | | 43,405 | | | | | 433,351 | |
Sale of business | (9,889) | | | — | | | | | (9,889) | |
Accumulated impairment loss | (269,874) | | | (40,598) | | | | | (310,472) | |
Goodwill, net of impairment loss | $ | 110,183 | | | $ | 2,807 | | | | | $ | 112,990 | |
________________
(a) Represents goodwill acquired from the acquisition of WSG, calculated as the excess of the fair value of consideration exchanged as compared to the fair value of identifiable net assets acquired. See Note 4 - Acquisition. During the measurement period, which is not to exceed one year from the acquisition date, the Company may record adjustments to the assets acquired or liabilities assumed, with a corresponding offset to goodwill. Upon conclusion of the measurement period, any subsequent adjustments would be recorded to earnings.
In conjunction with the changes to its segments, the Company now discloses the following two reportable segments - Nurse and Allied Staffing and Physician Staffing. In the table above, goodwill balances and activity previously reported in the Search segment have been reclassified to Nurse and Allied Staffing.
Goodwill, Trade Names, and Other Intangible Assets Impairment
The Company tests reporting units’ goodwill and intangible assets with indefinite lives for impairment annually during the fourth quarter and more frequently if impairment indicators exist. The Company performs quarterly qualitative assessments of significant events and circumstances such as reporting units’ historical and current results, assumptions regarding future performance, strategic initiatives and overall economic factors, including COVID-19, and macro-economic developments, to determine the existence of potential indicators of impairment and assess if it is more likely than not that the fair value of reporting units or intangible assets is less than their carrying value. If indicators of impairments are identified a quantitative impairment test is performed.
As of September 30, 2021, the Company performed a qualitative assessment of each of its reporting units and determined it was not more likely than not that the fair value of its reporting units dropped below their carrying value.
During the second quarter of 2020, due to the increased negative impact and continuing uncertainty of the COVID-19 pandemic on the business, all reporting units were quantitatively tested. For the Nurse and Allied Staffing and Physician Staffing reporting units no impairment was identified as the fair value was substantially in excess of the carrying amount of goodwill. However, the previously-reported Search reporting unit under-performed in the second quarter of 2020. As a result, the Company performed quantitative testing of the Search reporting unit which resulted in impairment charges of $10.2 million for its goodwill and $0.3 million for its customer relationships.
Although management believes that the Company's current estimates and assumptions utilized in its quantitative testing are reasonable and supportable, including its assumptions on the impact and timing related to COVID-19, there can be no assurance that the estimates and assumptions management used for purposes of its qualitative assessment as of September 30, 2021 will prove to be accurate predictions of future performance.
For its long-lived assets and definite-lived intangible assets, the Company reviews for impairment whenever events or changes in circumstances indicate the carrying amount may not be recoverable. During the nine months ended September 30, 2021, the Company wrote off a discontinued software development project, resulting in an immaterial impairment charge.
Intangible Asset Amortization
In connection with its rebranding efforts, the Company made a decision at the end of 2019 to phase out a trade name by the end of 2020, which as of December 31, 2019 would have been recognized over a weighted average life of 7.5 years. In the second quarter of 2020, the Company further accelerated its rebranding plan and shortened the estimated remaining life of the trade name. Total accelerated amortization resulting from the changes in the estimated remaining life of the trade name were $0.9 million, or $0.03 per share, and $3.1 million, or $0.09 per share, for the three and nine months ended September 30, 2020, respectively.
8. DEBT
The Company's long-term debt consists of the following:
| | | | | | | | | | | | | | | | | | | | | | | |
| September 30, 2021 | | December 31, 2020 |
| Principal | | Debt Issuance Costs | | Principal | | Debt Issuance Costs |
| (amounts in thousands) |
Term Loan, interest of 6.50% at September 30, 2021 | $ | 99,750 | | | $ | (4,085) | | | $ | — | | | $ | — | |
Senior Secured Asset-Based Loan, interest of 1.58% and 2.73% at September 30, 2021 and December 31, 2020, respectively | 4,000 | | | (1,080) | | | 53,408 | | | (1,063) | |
Note Payable, interest of 2.00% per annum | 2,426 | | | — | | | 4,851 | | | — | |
Total debt | 106,176 | | | (5,165) | | | 58,259 | | | (1,063) | |
Less current portion - note payable | 2,426 | | | — | | | 2,425 | | | — | |
Less current portion - term loan | 1,000 | | | — | | | — | | | — | |
Long-term debt | $ | 102,750 | | | $ | (5,165) | | | $ | 55,834 | | | $ | (1,063) | |
As of September 30, 2021 and December 31, 2020, the current portion of the note payable and the term loan is included in current portion of debt on the condensed consolidated balance sheets. The Company has elected to present the debt issuance costs associated with its revolving line-of-credit as an asset, which is included in other non-current assets on the condensed consolidated balance sheets. In addition, the non-current portion of the note payable as of December 31, 2020 is included in other long-term liabilities on the condensed consolidated balance sheets. As a result, the long-term debt in the above table will not agree to long-term debt, net of current portion on the condensed consolidated balance sheets herein.
As of September 30, 2021, the aggregate schedule for maturities of debt are as follows:
| | | | | | | | | | | | | | | | | | | |
| Term Loan | | Senior Secured Asset-Based Loan | | Note Payable | | |
| (amounts in thousands) |
Through Years Ending December 31: | | | | | | | |
2021 | |